Quality Supervisor

SUMMARY

• Responsible for monitoring the inspection and testing of incoming material and finished products in accordance with Hoshizaki quality standards. Directs and supervises a group of employees involved in inspection and quality control procedures. Assists in root cause analysis and the development of new test methods and procedures.

KEY PERFORMANCE INDICATORS (KPIs)

1. Maintain schedule attainment on projects
2. Predetermined amount of CR’s
3. Monitor Technician’s KPI accomplishment rate

ESSENTIAL FUNCTIONS

• Assists in developing test methods and procedures for testing and inspection to ensure that products are flawless and function as designed.
• Identifies and addresses recurring problems with the quality of products.
• Analyzes issues reported from customer feedback (VOC) and implementing changes to manufacturing, as necessary.
• Assists in follow ups with suppliers on quality deviations and corrective actions; ensures solutions are identified and implemented.
• Analyzes reports and defective products from production to determine trends and root cause.
• Interprets engineering drawings and inspection data.
• Analyzes process reports and troubleshoots problems to correct and/or prevent quality issues.
• Develops and/or adapts inspection equipment to meet quality control standards.

EDUCATION & EXPERIENCE

• High school diploma or GED and 5 years of production, manufacturing, assembly, and/or quality experience.

KNOWLEDGE & SKILLS

• Understanding of engineering theory and principles of design.
• Familiarity with ISO and lean manufacturing principals (5S, Kaizen).
• Ability to use quality inspection equipment including but not limited to depth gage, calipers, micrometer, product gages, and coordinate-measuring machine (CMM).
• Knowledge of manufacturing processes related to fabrication of metal products.
• Effective oral and written communications skills.
• Proficient in Microsoft Office.
• Ability to read blueprints, diagrams, schematics, and technical manuals.

PHYSCIAL REQUIREMENTS

Non-Manufacturing:

• Sit for extended periods of time.
• Stand and walk intermittently.
• Maintain balance to prevent falling.
• Ascend and descend ladders, stairs, and work platforms.
• Carry or move materials and equipment weighing up to 51 lbs. Lift objects of various weights in different directions.
• Hold arms and hands in one position for extended periods of time.
• Use hands and fingers to move and assemble small parts.
• Repetitive motions of body parts.
• Coordinated use of hands and feet to operate equipment.
• Intermittent manual labor that includes bending, stooping, crouching, reaching, pushing, and pulling.
• Operate manual and powered hand tools (e.g., pneumatic rivet and staple guns; drills; drivers; and foaming guns).
• Operate powered industrial trucks and equipment (e.g., lifts, pallet jacks, and aerial platforms).
• Operate machinery (e.g., press brakes, refrigerant charging stations, and hoists).
• Squat and kneel to access materials and equipment in tight or enclosed spaces.
• Handle chemicals.
• Close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
• Communicate with others to exchange information.
• When travel is required, visual acuity to operate motor vehicle in daytime and nighttime.