The Role
Leads the Madill plant’s quality function, supervising QC inspectors and managing quality systems end to end. Drives root-cause corrective action, MRB processes, defect reduction, KPI reporting, inspection standards, 5S, operator training, supplier and process improvements, and ISO 9001 audits. Builds and develops the plant’s formal Quality Management System while partnering with Engineering, Production, Purchasing, and plant leadership.
Summary Generated by Built In
The Quality Supervisor leads and directs the quality function at the Madill plant, leading the plant's QC Inspectors and owning the plant's quality program end-to-end. This is a leadership role responsible for building quality functions and systems at the Madill CM plant.
- Drive Root-Cause-Corrective-Action (RCCA) and coordinate Material Review Board (MRB) process across the plant for continuous improvement efforts.
- Lead plant's QC Inspectors, coordinating daily inspection priorities and providing technical guidance and quality expertise.
- Own reduction of top warranty drivers (i.e. paint defects, aluminum weld defects, aluminum tarnish) with measurable YoY targets tied to plant EBITDA/GM goals.
- Support structured problem-solving (5 Whys, Fishbone, PDCA) and cross-functional Kaizen events.
- Design and implement in-process and final inspection standards where formal procedures may not yet exist.
- Own quality KPI reporting (i.e. scrap rate, warranty $/volume, first-pass yield, audit results) directly to the Plant Manager.
- Partner with Engineering, Production, and Purchasing on supplier and process root causes for top defect categories.
- Develop and audit Standard Work procedures; drive 5S implementation and sustainment across work areas.
- Establish and lead operator training programs for quality standards and inspection techniques.
- Serve as primary point of contact for internal and external audits, including ISO 9001 compliance.
- Build the foundation for a formal Quality Management System (QMS) as plant volume and complexity grow, including the framework for future quality staff additions.
- Associate degree or technical certification in Quality, Engineering, or related field desired; equivalent experience considered.
- 5+ years of manufacturing quality experience, including experience operating in a lead, mentor, or informal leadership capacity.
- Strong working knowledge of RCCA, MRB, and structured problem-solving methodologies.
- Experience building or improving a quality program
- Ability to read and interpret technical drawings, welding specs, and paint/coating specifications.
- Proficient in Microsoft Office; able to build tracking tools/dashboards for KPI reporting.
- Strong communication skills, including presenting quality performance to plant leadership.
- ISO 9001 or other QMS certification auditor experience.
- Experience with aluminum welding and paint/coating defect analysis.
- Familiarity with SPC and statistical data analysis tools.
- Experience standing up a quality department/function.
Benefits
- Competitive wages — benchmarked to the role's scope and growth potential
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Opportunities for professional development and growth
Skills Required
- 5+ years of manufacturing quality experience, including lead, mentoring, or informal leadership experience
- Strong working knowledge of RCCA, MRB, and structured problem-solving methodologies
- Experience building or improving a quality program
- Ability to read and interpret technical drawings, welding specifications, and paint or coating specifications
- Proficiency in Microsoft Office and ability to build KPI tracking tools or dashboards
- Strong communication skills, including presenting quality performance to plant leadership
- Associate degree or technical certification in Quality, Engineering, or a related field; equivalent experience considered
- ISO 9001 or other QMS certification auditor experience
- Experience with aluminum welding and paint or coating defect analysis
- Familiarity with SPC and statistical data analysis tools
- Experience standing up a quality department or function
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Contract Manufacturer, L.L.C., doing business as CM Trailers, is a privately-held manufacturer of heavy duty trucks and trailers. The company specializes in producing horse, stock, cargo, and utility trailers, serving customers throughout the United States.
