Quality Specialist

Posted Yesterday
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Santa Teresa, NM, USA
In-Office
Senior level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Drive logistics quality by enforcing QC processes, investigating issues, implementing CAPAs, training teams, analyzing performance data, building dashboards, conducting root‑cause analysis, supporting manufacturing handoffs, and partnering with 3PLs to improve workflows and compliance.
Summary Generated by Built In
Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

We are seeking a Quality Specialist focused on Logistics operations, with strong manufacturing exposure and a solid foundation in data analytics. This role supports end‑to‑end logistics performance by driving quality initiatives, conducting root‑cause investigations, and using data to elevate operational excellence.

Key Responsibilities
Quality & Compliance:
- Support and enforce logistics quality control processes and best practices.
- Investigate quality issues across logistics operations and implement corrective & preventive actions (CAPA).
- Train logistics teams on quality standards and process adherence.

Data Analytics & Reporting:
- Collect, analyze, and interpret logistics performance data to identify trends and inefficiencies.
- Build dashboards and metrics to monitor KPIs.
- Conduct root‑cause analysis and present insights to leadership.

Continuous Improvement:
- Partner with teams and 3PL providers to optimize workflows.
- Participate in audits, compliance reviews, and process mapping.

Manufacturing Support:
- Interface with manufacturing teams to address quality discrepancies.
- Apply manufacturing analytics to improve production-to-logistics handoff.

Qualifications

- Bachelor’s degree in Quality Assurance, Supply Chain, Industrial Engineering, Business, or related field.
- 5+ years experience in logistics, supply chain, or manufacturing quality roles.
- Strong analytical skills; proficiency in Excel, Power BI, SQL, or similar tools.

Preferred:
- Experience with manufacturing quality systems.
- Six Sigma certification.

Skills
- Data analytics & visualization
- Quality methodologies
- Logistics & supply chain knowledge
- Communication & collaboration
- Attention to detail

Additional Information

Candidates must be legally authorized to work in the U.S. we do not offer visa sponsorship for this position.

 

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time 
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance 
  • 401(k) Retirement Savings Plan 
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

 

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Bachelor's degree in Quality Assurance, Supply Chain, Industrial Engineering, Business, or related field.
  • 5+ years experience in logistics, supply chain, or manufacturing quality roles.
  • Proficiency in Excel, Power BI, SQL, or similar data analytics tools.
  • Legally authorized to work in the U.S.; employer does not sponsor visas.
  • Experience with manufacturing quality systems.
  • Six Sigma certification.

Expeditors Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.

  • Equity Value & Accessibility Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
  • Retirement Support Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.

Expeditors Insights

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The Company
HQ: Seattle, WA
15,812 Employees
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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