Quality Solutions Consultant

• Act as a Quality Management subject matter expert, supporting customers, prospects, and internal teams across Sales, Marketing, Product, Services, and Customer Success.
• Partner with customers to understand their Quality challenges and goals, providing practical recommendations to improve processes, compliance, and outcomes using Intelex software.
• Analyze customer processes, systems, and data to identify trends, gaps, and opportunities for continuous improvement.
• Build trusted relationships with customers, partners, and industry influencers.

• Collaborate closely with Sales and Pre‑Sales teams to support pipeline growth and deal execution.
• Lead or support discovery sessions, needs assessments, and solution positioning aligned to customer Quality objectives.
• Deliver software demonstrations and solution walkthroughs that clearly articulate business value.
• Contribute to sales enablement materials, including industry use cases, personas, playbooks, and training.
• Support the development of ROI models and business cases for Intelex solutions.

• Partner with Marketing on campaigns that position Intelex as a leader in Quality Management.
• Create and deliver thought leadership content such as webinars, presentations, articles, and customer stories.
• Participate in customer councils, roadshows, and roundtable discussions.

• Serve as a bridge between customers, Sales, and Product teams by capturing feedback and translating it into actionable insights.
• Stay current on Quality standards and regulations (e.g., ISO 9001) and emerging industry trends.
• Support proof‑of‑concept initiatives and innovative solutions that differentiate Intelex in the market.
• Identify ecosystem partners that enhance customer value and strengthen Intelex’s market position.

• Design and deliver internal and external training on Quality best practices and effective use of Intelex solutions.
• Share success stories, lessons learned, and innovative approaches across teams.

• Represent Intelex at industry conferences, trade shows, and events.
• Contribute to strategic planning by bringing forward customer insights, market trends, and industry feedback.

• Hands‑on experience as a Quality practitioner within relevant industries.
• Strong knowledge of Quality Management concepts and processes (e.g., ISO 9001, CAPA, audits, supplier quality, document control).
• Proven ability to engage clients in a consultative, trusted‑advisor capacity.
• Experience working cross‑functionally with sales, marketing, product, or customer‑facing teams.
• Excellent communication, presentation, and stakeholder‑management skills.
• Analytical, solution‑oriented mindset with a passion for process improvement.
• Willingness to travel within Canada and the United States.

• Experience supporting or enabling enterprise software sales.
• Exposure to SaaS or EHSQ software platforms.
• Public speaking or thought leadership experience (e.g., webinars, conferences).

• Competitive compensation
• Flexible, remote‑first work environment
• Opportunities to influence product strategy and go‑to‑market direction
• Professional development and learning opportunities
• Exposure to global customers and industry leaders
• Collaborative, inclusive culture that values diverse perspectives
• The chance to make a meaningful impact on how organizations manage quality and compliance

#LI-NL1

#LI-Remote