About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Job Description:
Copeland’s approach to quality is established within a structured methodology that provides a consistent, documented, and auditable platform for operations with the capability to manage risk and change. This framework is supported by a range of project delivery and management systems.
The Quality Senior Manager will spearhead a team that will advance quality systems and partner across all functions.
AS A QUALITY SENIOR MANAGER, YOU WILL:
Direct a cross-functional team and 3rd party consultant through preparation and official certification of ISO 9001.
Develop and maintain documented information that will be reflected in the Quality Management System to meet the requirements of ISO 9001, coordinating internal technical audit teams and quality certification processes as well as additional agency requirements such as: CSA, ASME and PED as examples
Streamlining and continually improving existing quality policies, procedures, and instructions
Controlling key performance indicators (KPIs) and metrics, balancing external customer satisfaction against internal process efficiency to safeguard profitability. Owns the data and strategy for continual improvement of warranty rates, customer issues, first pass yield and cost of poor quality.
Integrating technical excellence into every aspect of the project lifecycle
Working closely with Operations, Engineering, Product Safety, and Procurement throughout the product lifecycle
Coaching and developing direct reports as well as setting expectations on the development of quality professionals
Providing direction on the development of solutions to problems which have been defined, but where investigation is often required to clarify possible complex interfaces and solutions desired
Through contacts with educational institutions, societies, equipment manufacturers, agencies, etc., keeping abreast of new development germane to quality, reliability, and agency activities
Applying continual improvement conventions and techniques, using data analysis, understanding, and applying statistical methods, coordinating the use of Lean / Six Sigma tools (DMAIC, 5S+1, Process Capability Analysis, SPC, MSA, FMEA, Lean techniques, etc.)
Providing the quality and reliability related requirements/metrics as part of the New Product Development process and the related phase/gate reviews
REQUIRED EDUCATION, EXPERIENCE, & SKILLS:
Bachelor's degree in science, engineering, or related field
At least 3 years’ experience as a plant quality manager and demonstrated experience spearheading, implementing and/or managing Quality Management Systems for global, matrixed organizations
Extensive experience in and knowledge of quality management conventions and methodologies including ISO 9001
Six Sigma and Lean
Strong proficiency in project management approaches and tools
Exceptional communication, presentation, and facilitation skills
Experience partnering closely with and advising senior management and executives
Proven problem solving and root cause identification skills
Strong analytic and decision-making abilities
Proven ability to influence others, work effectively with all levels in an organization, and move teams toward a common vision or goal
Ability to travel and work together with the plant locations, customers and suppliers to resolve difficult quality or reliability problems with complex product components, processes, or materials
PREFERRED EDUCATION, EXPERIENCE, & SKILLS:
MBA or related advanced degree
Engineering to Order experience
HVACR Industry Experience
Member of American Society for Quality (ASQ), Certified Quality Engineer, Quality Manager, or Reliability Engineer
Onsite Work Arrangement:
This role is based fully onsite, and not eligible for hybrid or remote work opportunities.
Why Work in the Greater Milwaukee Area
Cudahy is a quaint community located in Milwaukee County, where clean neighborhoods mingle with acres of parkland, major transportation access, and big-city attractions all within an arm's reach, with a small-town feel. Cudahy has six county parks and 823 acres of parkland, seasonal farmers markets in front of City Hall, and miles of beautiful lake Michigan shoreline. With lots of community involvement, the city has many family-friendly events throughout the year.
The area is home to several major league sports teams, including the Milwaukee Bucks and Milwaukee Brewers, with Lambeau Field, home of the Green Bay Packers, just 2 hours away!
Traveling in and out of the area is also a breeze! General Mitchell International Airport is just minutes away, with Chicago O’Hare International Airport just a little over an hour away.
About Our Location
The 150-year history of the Vilter brand tells a rich story of perseverance and drive to cultivate continuous innovation within the industrial refrigeration and gas compression industries. We offer the latest products and solutions for industrial refrigerators and oil and gas compression. Approximately 300 employees work in Cudahy, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Cudahy location.
#LI-KP1
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected]
Skills Required
- Bachelor's degree in science, engineering, or related field
- At least 3 years' experience as a plant quality manager and managing Quality Management Systems for global, matrixed organizations
- Extensive knowledge of quality management conventions and methodologies including ISO 9001
- Six Sigma and Lean expertise
- Strong proficiency in project management approaches and tools
- Exceptional communication, presentation, and facilitation skills
- Experience advising senior management and executives
- Proven problem solving and root cause identification skills
- Strong analytic and decision-making abilities
- Ability to influence across all organization levels and drive teams toward common goals
- Ability to travel and work with plant locations, customers, and suppliers to resolve quality problems
- MBA or related advanced degree
- Engineering to Order experience
- HVACR industry experience
- Membership/credentials (ASQ, Certified Quality Engineer, Quality Manager, or Reliability Engineer)
What We Do
We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation, putting Copeland at the forefront of positive change. We create sustainable residential, commercial and industrial spaces through HVACR technologies. We maintain the integrity of goods throughout the cold chain. And we bring comfort to people globally.
