Quality, Safety & Customer Assurance Coordinator, ANZ

Posted Yesterday
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Saint Leonards, Victoria, AUS
In-Office
Senior level
Healthtech • Software
The Role
Provides administrative support to Quality, Assurance, Regulatory Affairs, and Service teams across ANZ. Responsibilities include maintaining SOPs and forms, scheduling meetings and compliance activities, supporting audits, preparing presentations, arranging travel, processing expenses and invoices, ordering supplies, coordinating events, and assisting with vendor communications and special projects.
Summary Generated by Built In
Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won’t just have a job. You'll have a career—and a purpose.
Join our team. It’s a great time to be a part of ZOLL!
Job Summary
The Administrative Assistant provides essential support to the Quality Department to ensure the smooth operation of quality assurance and control processes. They will also assist the Service Department with day-to day responsibilities. This role involves managing schedules, handling correspondence, and performing various administrative tasks to assist the team.
Essential Functions
  • Provide administrative support to the Quality Sr. Director and his staff
  • Primary support to QA, Service and RA at all locations
  • Assist in creating and updating standardized forms, work instructions, SOPs (Standard Operating Procedures), and policies
  • Plan and schedule ongoing certifications, educational workshops, and compliance-related documentation
  • Book monthly and quarterly meetings
  • Prepare PowerPoint presentations
  • Travel Arrangements
  • Create and submit expense reports
  • Coordinate department lunches, functions and team building events
  • Support QA Compliance Dept with audits
  • Enter Purchase Requisitions
  • Submit invoices to Accounts Payable for payment
  • Maintain and order office supplies
  • Establish good rapport with outside vendors
  • Provide administrative support to the Service Sr. Admin
  • Perform special administrative projects as needed

Required/Preferred Education and Experience
  • High School Diploma
  • 5+ years' experience as executive secretary, administrative assistant or equivalent required

Knowledge, Skills and Abilities
  • Proven experience as an Administrative Assistant or in a similar role
  • Proficiency in MS Office (MS Excel, MS Word, and MS PowerPoint)
  • Excellent time management skills and the ability to prioritize work
  • Strong organizational skills with attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Talking - Occasionally
  • Hearing - Occasionally
  • Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

Skills Required

  • High School Diploma
  • 5+ years of experience as an executive secretary, administrative assistant, or equivalent
  • Administrative Assistant or similar experience
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
  • Excellent time management and prioritization skills
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team

ZOLL Medical Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ZOLL Medical Corporation and has not been reviewed or approved by ZOLL Medical Corporation.

  • Healthcare Strength — Medical, dental, and vision coverage includes in‑network preventive care at 100% along with behavioral health/EAP and virtual therapy options. These features are often regarded as solid to good components of the package.
  • Parental & Family Support — Paid parental leave provides 12 weeks at full pay for the birthing parent and 6 weeks for the non‑birthing parent after eligibility is met. This policy is frequently highlighted as a standout element.
  • Wellbeing & Lifestyle Benefits — Wellness programs offer incentives and are complemented by multiple external well‑being recognitions. These programs add perceived value to total rewards.

ZOLL Medical Corporation Insights

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The Company
HQ: Chelmsford, MA
30,000 Employees

What We Do

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries.

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