Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.
More information can be found at https://www.stewart.com, subscribe to the Stewart blog at https://blog.stewart.com or follow Stewart on Twitter® @stewarttitleco.
Job Description
Job Summary
The Quality Review Specialist is responsible for various job tasks including reviewing signed loan and title company documents to ensure accuracy and the resolution of various post-closing issues prior to disbursement. The ability to work quickly, with accuracy, and professionalism is paramount since the reviews and issue resolution occur during the rescission period between closing and loan disbursement
Job Responsibilities
- Monitor a pipeline of loans to ensure critical documents are received and reviewed timely for disbursement
- Appropriately prioritize a pipeline of loans to support Service Level Agreement targets
- Drive resolution for the customer, agency and client by engaging appropriate parties to include Fulfillment partners, borrowers, notaries, underwriting and other parties
- Complete a Compliance Review to confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct in the critical document set to determine if resolution is required prior to disbursement
- Responsible for owning resolution on defects identified during the Compliance Review of critical documents
- Responsible for research and clean-up of data in company production systems
- The priority of data clean-up is directed by upper management and the audit committee in an effort to reduce non-compliance with company standards
- Performs a wide range of support functions to assist in departmental processes
- Follows clearly defined procedures to complete daily tasks and responsibilities
- Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
- Uses basic communication skills to address internal and/or external clients and/or team members
- Individual contributor working under direct supervision with little autonomy
- Performs all other duties as assigned by management
Education
- High school diploma required; Bachelor’s preferred
Experience
- Must have 1-2 years of prior experience in the closing/processing area of a title company, the post closing area of a financial institution, or the real estate loan documentation area of a financial institution
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].
Pay Range & Benefits
$33,280.00 - $55,477.76 Annually
The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate’s knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401K with company match, employee stock purchase program, and employee discounts
What We Do
Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business.
Stewart. Redefined and moving ahead. Learn more at stewart.com, subscribe to blog.stewart.com or follow us on Twitter @stewarttitleco.