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Job Summary
We are seeking a Quality Review Specialist II for Informative Research, a part of the Stewart Family of Companies. They will be responsible for evaluating credit supplements and other products that are processed by the Operations/Production staff. Ensure that company processes and procedures are followed and that supplements and other products are delivered to clients in a timely manner and with the most accurate information available.
Job Responsibilities
- Responsible for reviewing the quality of the completed product ensuring information captured is error-free and accurate.
- Reviews quality reports to identify trends, issues and root causes and makes recommendations for change
- Participates in implementing quality processes to ensure operations are of the highest quality
- Follows standard procedures and guidelines
- Understands how assigned duties relate to others within the team and how the team integrates with related teams
- Impacts own team through the quality of the support provided
- Recognizes and solves typical problems; selects solutions from established options
- Communicates moderately complex information in routine situations, typically within own team
- Works under general supervision with limited ability to modify approach
- Individual contributor having no supervisory responsibilities; manages own workload
- Performs all other duties as assigned by management
Education
- High school diploma required; Bachelor’s preferred
Experience
- At least 2 years of related work experience is preferred
- Extensive knowledge of all related process and procedures
- Knowledge of Informative Research’s products. Specifically, supplements and verification requests.
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].
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What We Do
Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business.
Stewart. Redefined and moving ahead. Learn more at stewart.com, subscribe to blog.stewart.com or follow us on Twitter @stewarttitleco.
