The Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system. Under the direction of Quality Division leadership and in collaboration with operational and clinical leadership, the QPM leads the design, implementation, and sustainment of prioritized quality goals by managing complex, cross-functional quality programs at a campus or health system level.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St. Peter Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
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Bachelor's Degree
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Upon hire: Licensure as applicable to educational background
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3 years Healthcare.
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3 years If bachelor's degree is in an unrelated field, an additional 3 years of industry experience is required.
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Interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research.
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Work experience in quality management, patient safety, systems thinking, change management.
Preferred Qualifications:
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Bachelor’s Degree in Health administration, public health, or related field.
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Master's Degree in Healthcare administration, public health, nursing, business or related subject.
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Electronic Health Record.
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IHI, Six Sigma and/or Lean process improvement.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Us
Skills Required
- Bachelor's degree
- Licensure applicable to educational background upon hire
- Three years of healthcare experience
- Additional three years of industry experience if bachelor's degree is in an unrelated field
- Experience interpreting regulatory standards, clinical guidelines, national quality metrics, and health services research
- Work experience in quality management, patient safety, systems thinking, and change management
- Bachelor's degree in health administration, public health, or a related field
- Master's degree in healthcare administration, public health, nursing, business, or a related subject
- Electronic health record experience
- IHI, Six Sigma, and/or Lean process improvement experience
Providence Health & Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Providence Health & Services and has not been reviewed or approved by Providence Health & Services.
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Healthcare Strength — Coverage spans medical, dental, and vision, with robust mental health support including up to 25 free therapy sessions and a well‑being platform. Additional resources like caregiver assistance and plan assistance can bolster access and overall health support depending on location and eligibility.
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Retirement Support — A 401(k) with employer match and an additional discretionary contribution, plus a student‑debt retirement savings match, provide meaningful long‑term savings support. Planning tools and Public Service Loan Forgiveness eligibility further strengthen the financial security package.
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Parental & Family Support — Back‑up child and elder care through Bright Horizons and paid parental leave offer practical support for caregiving needs. Relocation assistance and other family‑oriented resources complement the core benefits where available.
Providence Health & Services Insights
What We Do
At Providence, our strength begins with understanding. We take time to see, hear and value everyone who walks through our doors—patient or caregiver, family support person or volunteer. Working with us means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.
