Quality Manager

Posted Yesterday
Be an Early Applicant
Neenah, WI, USA
In-Office
Mid level
Logistics
The Role
The Quality Manager leads quality systems, audits, continuous improvement activities, and ensures quality performance, while managing customer and supplier relations and reporting progress to leadership.
Summary Generated by Built In

Menasha Corporation Employees, please log-in to your Workday account to apply for positions.

ABOUT US (AND OUR EXCITING FUTURE)

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.

Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.

Join us and become part of the power behind possible.

About The Opportunity

This position is responsible to lead, develop and facilitate quality systems and continuous improvement activities using quality control methods and Lean methodologies that assure the most efficient production of high-quality products to our customers.

The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be assigned.

  • Own and manage the internal audit program for site Quality Systems, including audit planning, execution, findings management, corrective action follow‑up, and continuous improvement of audit effectiveness.

  • Lead all external audit activities, including customer, third‑party, and certification audits, serving as the primary site contact and ensuring audit readiness, coordination, compliance, and timely closure of findings.

  • Act as the primary Quality interface for customer and third‑party requirements, ensuring expectations are clearly understood, communicated, and embedded into site processes and practices.

  • Establish, monitor, and report Quality Key Performance Indicators (KPIs), driving visibility and accountability across the facility, including but not limited to:

    • First Pass Yield

    • Cost of Quality (COQ)

    • Waste Reduction across all categories

    • Inspection and Editing Costs

  • Analyze quality performance trends and lead action planning to address gaps, improve outcomes, and support operational and financial objectives.

  • Provide Quality leadership support for all new production and product launches, ensuring quality readiness, risk identification, and standardization prior to and during launch.

  • Own the completion and management of all supplier and customer claims and credits, ensuring timely resolution, financial accuracy, and systemic corrective actions.

  • Lead the management of internal and external customer corrective actions, ensuring root cause rigor, effective countermeasures, cross‑functional accountability, and sustained results.

  • Prepare and deliver all required monthly quality and performance reporting, providing clear insights, risks, and recommendations to the leadership team.

  • Support, coach, and develop the Quality Team, driving capability building, alignment to quality standards, and consistent execution of quality processes.

  • Lead Continuous Improvement (CI) projects aligned with Plant Strategic Plans, utilizing structured problem‑solving and data‑driven methodologies to deliver measurable operational gains.

  • Represent the site in Monthly Quality Collaboration Meetings sharing best practices, addressing systemic issues, and ensuring alignment across the network.

  • Participate in New Product Approval and Launch activities.

Required Competencies:

Job Knowledge & Technical Skills-

  • Understands duties and responsibilities; has necessary job knowledge; has necessary technical skills; understands company mission, vision & values; keeps job knowledge current; is in command of critical issues.

Interpersonal & Communication Skills-

  • Has good listening, verbal & written communication skills; builds strong relationships; shares information & ideas with others; is flexible/open minded; negotiates effectively; solicits performance feedback & handles constructive criticism professionally.

Creativity & Innovation-

  • Challenges the status quo, takes risks; supports change; acts on opportunities; seeks out new responsibility; generates new ideas; practices self-development.

Dependability & Quality -

  • Meets commitments; works independently; accepts accountability; handles change; sets high personal standards; stays focused under pressure.

Other Requirements (education, experience, skills/knowledge)

  • Bachelor’s Degree
  • Lean Facilitator Certification or equivalent experience
  • 3-5 years experience in Quality Management Systems and Lean tools
  • Knowledge of flexographic printing products and flexographic printing capabilities preferred.   
  • Excellent organizational abilities in handling multiple projects.
  • Exceptional computer skills and understanding of ERP system.

The above statements reflect the general details necessary to describe the essential functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

 

Menasha Packaging is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with employer.

 

#LI-HM1

#MPC

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. 

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. 

Come build an exciting, rewarding career with us, where you’ll have opportunities to grow. 

The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers.  All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Neenah, WI
4,861 Employees
Year Founded: 1849

What We Do

Menasha has built a culture over more than 170 years of family ownership that values a commitment to superior customer satisfaction and a welcoming work environment where employees collaborate, innovate, thrive, support their communities, and build long, meaningful careers. The success of Menasha Corporation hinges on the talent and hard work of its employees. As our company grows, it is essential that we hire the best and brightest employees to join our workforce. Whether you are interested in customer service, sales, marketing, human resources, manufacturing, information technology, finance, accounting or other career paths, we invite you to take a look at opportunities at Menasha Corporation and its businesses: Menasha Packaging and ORBIS Corporation. For more information about working at Menasha Corporation, visit our careers site at http://careers.menasha.socialsourcingnetwork.com/.

Similar Jobs

Grow Therapy Logo Grow Therapy

Senior Manager, Clinical Quality

Healthtech • Social Impact • Software
Remote or Hybrid
US
460 Employees
130K-190K Annually

Samsara Logo Samsara

Deal Support Quality & Strategy Manager

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
United States
4000 Employees
94K-142K Annually

IFF Family of Companies Logo IFF Family of Companies

Quality Manager

Biotech • Manufacturing
In-Office
Madison, WI, USA
13014 Employees

Amcor Logo Amcor

Quality Manager

Consumer Web • Food • Pharmaceutical
In-Office
Boscobel, WI, USA
18447 Employees

Similar Companies Hiring

Air Space Intelligence Thumbnail
Transportation • Software • Machine Learning • Logistics • Defense • Artificial Intelligence • Aerospace
Boston , Massachusetts
150 Employees
HERE Technologies Thumbnail
Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
Amsterdam, NL
6000 Employees
Axle Health Thumbnail
Logistics • Information Technology • Healthtech • Artificial Intelligence
Santa Monica, CA
19 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account