Quality Manager

Posted 5 Days Ago
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Dublin
In-Office
Expert/Leader
Other
The Role
Lead and develop site Quality and Food Safety functions, maintain and improve the Quality Management System, manage audits and supplier quality, oversee testing and calibration, investigate complaints, and coach a high-performing quality team to drive continuous improvement and compliance.
Summary Generated by Built In

Job Title: Quality Manager

Location: Fox & Geese Clondalkin

Contract: Permanent -Onsite

About Us

Pernod Ricard’s Gold Brand Unit is the Group’s Aged Spirits & Champagne division, bringing together the prestigious portfolios of Irish Distillers, Chivas Brothers, Martell Mumm Perrier‑Jouët and North American Distillers.

With a global team operating across over 40 sites, and brands spanning Irish, Scotch and American Whisk(e)y, Cognac, Champagne and wine, the division unites exceptional craftsmanship and deep expertise across iconic terroirs in Ireland, Scotland, France and North America.

Its portfolio, rooted in heritage and provenance, embodies Pernod Ricard’s commitment to excellence from Premium to Ultra‑Prestige, delivering some of the world’s most celebrated and enduring spirits and champagnes.

Role Purpose

Lead and develop the site Quality function, ensuring Quality and Food Safety are embedded across all operations and integrated into the company culture. This role is responsible for maintaining and improving Quality Management Systems (QMS), ensuring compliance with legislation and standards, and driving continuous improvement.

Key Responsibilities

Quality, Food Safety & Compliance

  • Drive a culture of continuous improvement in Quality and Food Safety, achieving departmental objectives while managing costs within budget.
  • Develop, maintain, and enhance a sustainable and agile Quality Management System (QMS) that meets all legal, regulatory, and brand standards.
  • Lead preparations for external regulatory audits and ensure successful outcomes.
  • Plan, conduct, and oversee internal and supplier audits, ensuring corrective actions are implemented with relevant stakeholders.
  • Monitor the effectiveness of management systems through audits, data review, and process assessments.
  • Meet all group reporting requirements and participate in relevant group forums.
  • Maintain strong supplier relationships to ensure packaging standards are met and bottling performance is protected.
  • Ensure product quality through robust testing protocols and tasting panel management.
  • Ensure laboratory, vatting, and bottling quality equipment is calibrated in line with ISO requirements.
  • Manage site-wide Quality and Food Safety programs, including documentation, tracking, actioning, and reporting.
  • Verify HACCP plans and ensure compliance with all site policies and procedures.
  • Manage quality and food safety risks, ensuring timely escalation and resolution.
  • Ensure all relevant stakeholders understand and comply with management systems and procedures.
  • Investigate and resolve customer complaints and critical supply issues.
  • Lead the execution of HACCP, internal audits, hygiene programs, and other core quality processes.
  • Ensure procedures and documentation are updated to reflect improved methodologies.
  • Manage IT systems supporting Quality, Food Safety, and Environmental Management (e.g., Entropy, SharePoint, MES).

Leadership & People Development

  • Lead, develop, and coach a high‑performing Quality team, promoting consistent performance, continuous improvement, and problem-solving.
  • Support team performance management, coaching, and development planning.
  • Model inclusive leadership and support engagement across functions.

Safety, Environment & Operational Excellence

  • Ensure compliance with all safety, health, environmental, and quality legislation and procedures.
  • Promote safe behaviours and model compliance in daily operations.
  • Identify and implement opportunities to reduce waste and improve processes.
  • Ensure all environment, food safety, and quality risks are identified and appropriately managed.

Qualifications & Experience

Essential

  • BSc Degree in Food Science and/or Quality Management (Food).
  • Certified qualifications in ISO Management Systems.
  • Proven experience managing Quality in a manufacturing environment, ideally within Food and Beverage.
  • Experience leading teams, including coaching and development.
  • Strong problem‑solving and process improvement capability.
  • Strong financial and operational awareness.

Desired

  • Environmental qualifications or experience.
  • Lean Six Sigma Black Belt or equivalent.
  • Minimum 10 years’ management experience in a manufacturing Quality function (Food & Beverage desirable).

Key Skills & Behaviours

  • Self-awareness and commitment to personal development.
  • Ability to influence across functions without direct line authority.
  • Confidence to challenge behaviours that do not align with company standards.
  • Positive and flexible approach to change.
  • Strong analytical, structured, and logical problem‑solving skills.
  • Effective communication and stakeholder engagement abilities.

What we offer

We understand our people are our special ingredient and at different points, employees require different supports at different stages of their working lives. Our benefits, perks and programmes look to support your employee journey. We want to make you feel recognised and valued for your contribution to our shared success. Some of offerings include;

  • Profit share; - An annual profit share scheme to reward your contribution to the company’s success.
  • Allowance; an annual allowance to spend on our portfolio of products and merchandise, for you to enjoy responsibly.
  • People Development: We enable continuous development for our people at every stage of their careers through our people development, online learning, and leadership training programmes.
  • Family leave: fully paid maternity, parent and paternity leave, allowing you spend precious time with your new family member
  • Parental Support: Our ‘Reconnect’ programme includes access to a workplace parenting coach, a phased return to work and a supportive environment for new parents
  • Health & Wellbeing; Our Wellbeing Programme “THRIVE” supports employees across the three main pillars: Life, Body and Mind
  • Charity Days: up to 2 days paid leave every year to volunteer at a charity of their choice

At Irish Distillers, we know that great spirits are crafted by blending unique ingredients, and we believe the same is true for people. We actively  welcome individuals from all walks of life, and warmly welcome those with diverse religious backgrounds, ethnicities , members of the Irish Travelling community, genders, abilities, and identities. It’s the mix of our experiences, voices, and cultures that gives us our true character.”

 

Learn more about working with Irish Distillers, a Pernod Ricard Company – www.irishdistillers.ie/careers

IND1

Job Posting End Date:

2026-03-31

Top Skills

Entropy,Sharepoint,Mes,Haccp,Iso,Lean Six Sigma Black Belt
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The Company
HQ: Paris
19,297 Employees

What We Do

Pernod Ricard is a convivial, responsible and successful global wine and spirits group and the #1 premium spirits organisation in the world. The Group represents 240 premium brands available in more than 160 countries. We are 18,500 exceptionally talented people worldwide with our own salesforce in 73 countries.

Our portfolio is one of the most comprehensive in the market with every major category of wine and spirits, providing Pernod Ricard with a unique competitive advantage. To keep growing our business, transforming our industry and making a positive impact on the world, we believe in the power of human connection. Creating ‘convivialité’ is our business and our raison d’être.

As ‘créateurs de convivialité’, our purpose is to turn every social interaction into a genuine, friendly and responsible experience of sharing. We believe there can be no convivialité with excess and strive to be sustainable and responsible at every step, from grain to glass.

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