Quality Manager

Reposted Yesterday
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Lees Summit, MO
In-Office
100K-145K Annually
Mid level
Information Technology
The Role
Lead and manage quality assurance activities at USCIS facilities, supervise auditors and trainers, conduct audits, implement internal quality procedures, coordinate corrective actions, support process improvements, and prepare quality reports for management.
Summary Generated by Built In

Coho Integrated Solutions is seeking an Quality Manager responsible for all quality assurance activities across assigned task areas at USCIS facilities located in Lee’s Summit, Missouri, and/or Harrisonburg, Virginia. This role leads quality auditors and trainers, ensuring compliance with Government regulations, internal procedures, and performance standards.

Responsibilities (include but are not limited to):

  • Manage and oversee all quality control activities
  • Lead and supervise quality auditors and training personnel
  • Conduct audits and assessments to ensure compliance with Government requirements
  • Develop, implement, and monitor internal quality procedures
  • Coordinate corrective and preventive actions
  • Support operational teams with quality improvement initiatives
  • Prepare quality reports and briefings for management

Essential Job Qualifications and Requirements:

  • Security Clearance:
    • Active Secret clearance
  • Education and Certifications:
    • Bachelor’s degree in program management, business/public administration, operations/quality management, technical management, information systems, engineering, or finance/accounting
    • Six Sigma Black Belt (or ability to obtain within 180 days of contract award) from ASQ, IASSC, or Council for Six Sigma Certification
  • Experience:
    • Minimum three (3) years of experience managing quality control operations
    • Demonstrated experience with Government regulatory compliance and internal audits
Position Pay Range
$100,000$145,000 USD

About Copper River & The Native Village of Eyak:

Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration’s (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE’s ability to facilitate economic advancement.

The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.

Copper River’s Culture

The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Open leave policy and paid holidays
  • Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, regular associates at Copper River.


Disclaimer:

The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Top Skills

Asq
Council For Six Sigma Certification
Iassc
Six Sigma Black Belt
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The Company
HQ: Chantilly, VA
201 Employees

What We Do

Welcome to Copper River Shared Services!

The Shared Services Division of the Copper River Family of Companies provides long-term strategic business planning, new company startup and acquisition strategies, complete back office support services, regulatory training, compliance, and governance oversight to ensure the continued growth and prosperity of the Copper River Family of Companies. We are proud to be owned by the Native Village of Eyak, a Federally recognized Alaska Native Tribe located in Cordova, Alaska. With over 500 professional industry leading experts, the Copper River Family of Companies are driven to support the needs of our clients and their missions both at home and abroad. We stand ready.

Our mission is to Diversify the Native Village of Eyak’s Ability to Facilitate Economic Advancement; it’s what binds us now and into the future. We accomplish this through the work of our strategic alliance of agile Operating Companies, guided by our core values of Collaboration, Integrity, and Empathy.

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