At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a motivated Imaging Operations Quality Manager to join our Operations team. In this role, you will be responsible for overseeing all quality assurance functions, ensuring compliance with contractual service-level agreements (SLAs), and leading root cause analysis to drive continuous improvement across our document imaging workflows.
What You’ll Do
In this role, you will:
Lead and manage all quality control functions related to imaging operations, including document preparation, scanning, and indexing, to ensure high-accuracy deliverables for our clients.
Collaborate with operations leadership and IT stakeholders to monitor workflow performance, identify technical bottlenecks, and implement data-driven process enhancements.
Ensure strict compliance with organizational standards, privacy regulations, and security protocols to maintain the integrity of the chain-of-custody for all customer assets.
What You’ll Bring
The ideal candidate will have:
5+ years of experience in imaging operations or a high-volume production environment, with at least 2 years in a quality management leadership role.
Strong knowledge of imaging software platforms, ANSI/ASQC inspection methods, and formal quality assurance frameworks.
Proven ability in problem-solving and stakeholder management, specifically in performing root cause analysis and implementing corrective actions.
Bachelor’s degree in Business, Information Systems, or a related field (or equivalent industry experience).
What We Offer:
Work location: 585 London Bridge Rd., Virginia Beach VA 23454
Competitive compensation and benefits aligned with your experience.
Paid time off/ holidays to support your work-life balance.
Comprehensive health, wellness, and retirement plans starting on day one.
Opportunities for continuous learning and professional growth through our internal development programs.
Must be willing and able to obtain a Public Trust Clearance - no cost to applicant and we guide you through the process
Only U.S. citizens and Legal Permanent Residents are eligible for the Public Trust Clearance
#OPS
Category: Operations GroupIron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
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What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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