Quality Manager

About us:  At Plexus, our vision is to help create the products that build a better world.  Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. 

When we invest in our people, we invest in building a better world. 

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.  

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. 

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. 

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience.  For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:

$109,600.00 - $164,400.00

Purpose Statement:  The Quality Manager supports the strategic planning, development, execution and compliance of Plexus’ corporate Quality Management System (QMS) to all applicable quality regulations and standards. To differentiate Plexus from the competition, the Mgr - Quality supports and helps creates a culture of quality and helps builds customer confidence by leading Plexus’ quality, supplier and regulatory teams (as applicable) and collaborating across the enterprise in order to ensure Plexus delivers defect free designs and products.

Key Job Accountabilities:

• Quality Management Representative: Leads overall Quality function as QMS Management Representative for the site, inclusive of; Quality Engineering, Regulatory Compliance (as applicable to the QMS), and Supplier Quality.
• Quality Performance: Leads monitoring and maintenance of site Quality Metrics in order to identify and deploy best practices and drive continuous improvement.  In addition, help develop and upgrade Quality site talent to ensure success.
• Continuous Improvement: Drive the use of problem solving tools and methodologies consistent with the lean sigma Plexus culture. Accountable to drive and lead the CAPA performance and execution within the region. Lead the operational quality assurance, supplier quality and QMS/regulatory teams to establish a quality roadmap for the continual improvement of manufacturing operations and supply base to improve quality, cost and delivery of customer products.  
• Audits: Manage external/internal site audit processes and associated improvement cycle.
• Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.

Education/Experience Qualifications:

• Bachelor’s degree and a minimum of 5 years of experience in the related field are required.
• A combination of education, experience, and time in field will be taken into consideration, and internal candidates may have distinct requirements tailored to their demonstrated skills and contributions within the organization.

Other Qualifications:  

• Displays Plexus Core Values as applicable.
• Advanced knowledge and implementation experience in applicable QMS standards and regulations (i.e. ISO 9001, AS9100, FDA QSR, TL9000, etc.).
• Advanced knowledge in applicable industry standards (IPC, J-STD, etc.).
• Capability to assess, manage, develop, and mentor Quality organization personnel.
• Knowledgeable in Lean and Six Sigma concepts and tools.
• Expert communication and presentation skills.
• Knowledgeable in data analysis tools.
• Strong cross-functional team building skills.
• Ability to lead and multi-task in a dynamic environment.
• Ability to quantify and assess benefits/risks of process improvements.
• General office equipment and materials.

Physical Requirements:  

• Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements.  If you need an application accommodation, please contact us by email at GHQ.TA@plexus.com. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and/or background check.