Quality Manager

Job Posted 24 Days Ago Posted 24 Days Ago
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New London, WI
Senior level
Consumer Web • Food • Pharmaceutical
The Role
The Plant Quality Manager leads quality assurance and food safety systems at the plant, ensuring compliance and reducing quality variation. Key responsibilities include managing customer interactions and driving continuous improvement initiatives.
Summary Generated by Built In

We are global, we are impacting the lives of millions every day, we are making a difference! 

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.  

 

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com. 

Job Description

The Plant Quality Manager is the quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are assuring compliance to specifications on incoming materials, in-process conditions and finished products. The Plant Quality Manager also assures the ongoing reduction of quality attribute variation utilizing Statistical Process Control (SPC) methodology to improve the acceptance of our products by our customers. In addition, Plant Quality Managers must serve as the point of contact with customers when product quality exceptions occur.
 

WHAT YOU GET TO DO                                                                           

  • Acts as a safety leader and puts safety first in all responsibilities. Works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working environment.
  • Provide hands-on management of the elements of the Quality Management System. These include quality action plans, customer complaints and internal holds, standard work, audit processes, document control, test methods, and quality test equipment. Ensure training is conducted for quality management system elements.
  • Ensure plant systems are tied into corporate standards via reviews and audits
    Generate scorecards and reports for all aspects of plant quality, not limited to and including VOC, CARs, SCARs, COAs, SPC reporting, losses, internal, and third party & customer audits.
  • Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, Pharma etc.) applicable to industry.
  • Conducts advanced statistical analysis and process capabilities for process and product quality.
  • Independently manages customer interactions as it relates to product or service quality
  • Identify, define and promote awareness of customer requirements for the plant.
  • Manages and trains the activities of the Quality Team including the lab/quality technicians.
  • Actively participates and leads teams in support of continuous improvement initiatives and establish a CI culture. Establish a culture of continuous improvement in Quality.
  • Active member of the plant leadership team

WHAT WE VALUE

  • Technical Knowledge
  • Must have effective communication skills to execute quality programs and communicate with employees at all levels of the plant.
  • Exceptional problem solving and analytical skills with the ability to make quick and appropriate decisions.
  • Collaboration and Influencing
  • Strong Customer Service Focus
  • Strong Team Leadership with ability to manage, coach, and develop people, talent and skills.
  • Demonstrate Energy, Empowerment and Execution
  • Lives Amcor Core Values and leads by example

WHAT WE WANT FROM YOU

  • Requires a Bachelor’s degree in Engineering or other Technical discipline.
  • ASQ CMQ/QE or ASQ CQE certification strongly preferred.
  • 7-10 years of manufacturing industry experience to include positions in both quality QA/QC and Operations/Production.
  • 2-3 years of demonstrated achievement in a Quality Leadership position.
  • Lean Six Sigma Black Belt Certification or willingness to obtain such certification is required.
  • Must have a thorough understanding of common Quality and Problem Solving tools such as Statistical Analysis, DOE, Pareto charts and Histograms
  • Demonstrated project management experience
  • Strong proficiency in PC-based tools including Excel, PowerPoint, Word and Outlook required. Previous ERP experience a plus.

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

  • Our people are engaged and developing as part of a high-performing Amcor team
  • Our customers grow and prosper from Amcor’s quality, service, and innovation
  • Our investors benefit from Amcor’s consistent growth and superior returns
  • The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links  "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

  • Medical, dental and vision plans

  • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

  • Company-paid holidays starting at 9 days per year and may be slightly higher by location

  • Wellbeing program & Employee Assistance Program

  • Health Savings Account/Flexible Spending Account

  • Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available

  • Paid Parental Leave

  • Retirement Savings Plan with company match

  • Tuition Reimbursement (dependent upon approval)

  • Discretionary annual bonus program (initial eligibility dependent upon hire date)

Top Skills

Erp
Excel
Outlook
PowerPoint
Statistical Process Control
Word
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The Company
HQ: Zurich
18,447 Employees
On-site Workplace
Year Founded: 1864

What We Do

A global leader in developing and producing responsible packaging for food, beverage, pharma, medical, home- and personal-care, and other products.

Amcor works with leading companies around the world to protect their products and the people who rely on them, differentiate brands, and improve supply chains through a range of flexible and rigid packaging, specialty cartons, closures, and services.

The company is focused on making packaging that is increasingly light-weighted, recyclable and reusable, and made using an increasing amount of recycled content.

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