Quality Manager

Charter Wire, a division of Charter Manufacturing, is hiring a Quality Manager for the Milwaukee WI location.  This is a first shift, onsite role at a 24/5 operation with occasional off-shift meetings.   

Job Summary:

Reporting to the Plant Manager, we are seeking a dynamic Quality Manager to join our Charter Wire team. In this role, you will lead a team of five professionals across three shifts and oversee the quality management system.  You will drive initiatives to ensure top-tier quality performance and will manage and maintain systems to deliver products and services that meet or exceed customer expectations, ensuring compliance with IATF standards.

You will spearhead efforts to promote a “quality at the source” approach for product and process quality, working closely with other business functions to foster a team-based approach to problem-solving and process improvement. This role also involves acting as a key contact for customers in new product development, problem-solving, and issue resolution.

Travel:  Up to 5% travel within North America with potential of occasional global travel to customers.

Key Areas of Responsibility: 

• Manage and ensure compliance with quality standards, implementing necessary procedures.

• Handle internal and external audits, define and manage PPAP.

• Supervise daily operations of the Quality Team and maintain a safe lab environment.

• Develop technical training programs for employees.:

• Set inspection criteria for equipment and products.

• Address quality issues, lead corrective actions, and track customer concerns.

• Lead projects to enhance operations and quality metrics.

• Assist with policies and audits.

• Investigate claims, coordinate responses, and support customer visits and audits.

• Facilitate management review meetings.

• Follow safety procedures and meet job requirements.

What You Will Need:

• Bachelor’s Degree in a related technical degree.

• Five plus years’ experience in a quality function or related field.

• Supervisory experience.

• Certified QMS Auditor.

• Demonstrated success in maintaining and applying IATF or other automotive quality system requirements.

• Experience in automotive parts manufacturing especially, Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP).

• Experienced team leader with demonstrated success in problem-solving and the ability to influence and motivate others.

• Proven decision-making skills which include strong quantitative and analytical skills, strong statistical, mathematical background, and computer literacy.

• Ability to read and interpret part prints and GD&T.

• Demonstrated strong oral and written communication skills.

Nice to Have:

• ASQC - Certified Quality Engineer or Manager.

• Quality Lab experience.

• Experience with management of work teams.

• Trained in Six Sigma, Lean Principles, or other process improvement techniques.

• Experience with ISO 14000.

#LI-PF1

#LI-ONSITE

We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).