Quality Manager

Job Summary & Responsibilities

Tasked with driving quality improvements and standards in all areas of the facility. Primary measures of performance: internal and external PPM, customer concerns, first pass yield, scrap percentage, completion of corrective actions, supplier quality performance, and on time PPAP completion.

Essential Functions:

• Manage and develop plant quality staff.
• Develop, implement and maintain plant quality systems and policies that ensure product quality is outstanding. Maintain IATF 16949 and ISO 9001 registration.
• Interface with customers, suppliers, division personnel and others outside plant to represent the Plant for quality matters and assure communication, cooperation, and coordination of efforts.
• Develop and maintain supplier quality metrics to track supplier performance. Complete supplier quality audits and issue supplier corrective actions as required.
• Provide QA support for new product development and engineering projects.
• Maintain and execute internal audit schedule and lead effort in completion of corrective and preventative actions.
• Participate in, lead, and direct continuous improvement efforts. Responsible for achievement of quality department goals and objectives.
• Manage programs on gauging, calibration, capability, statistical techniques, control plans & PFMEAs.
• Maintain the incoming inspection process including receiving inspection instructions.

Education and Training

• Four-year degree Required, master’s degree desirable.
• American Society for Quality (ASQ) certification as a Certified Quality Manager (CQM) preferred.
• Lean 6 Sigma Green Belt desirable.

Minimum Qualifications

• 5 years Quality experience in the automotive or heavy manufacturing sector preferred.
• Minimum three years implementing quality systems in a manufacturing/design environment.
• Experience with processes (machining, assembly, kitting, and distribution), products and/or industry highly desirable.
• Ability to prioritize, plan and execute multiple responsibilities, projects and activities.
• Excellent problem solving and decision-making skills.
• Supervision/leadership experience preferred.

 Physical Demands

• Frequent sitting, working at a computer for extended periods of time.
• Light to moderate travel; 10-25%.

Environmental Conditions

• Office environment.

Behavioral Traits

• Ability to work both independently and in collaboration with others.
• Self-motivated.
• Strong integrity.
• Well organized.
• Thorough and conscientious about his/her work.

Hendrickson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

*This is not a comprehensive list of duties. Duties may change without notice in management’s sole discretion.

Compensation & BenefitsWe offer a full complement of benefits that include medical, dental, and vision insurance; life, travel, and disability insurance; a flexible spending account; 401K plans; a pension plan; paid holidays and vacation. We also offer financial assistance programs if you decide to adopt a child or want to pursue further education. We have a comprehensive wellness program and an Employee Assistance Program, that supports individuals in the proactive management of their overall health and wellness.