Quality Manager

Posted 4 Days Ago
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Provo, UT, USA
In-Office
Senior level
Aerospace
The Role
Manage all quality functions for the PMA Utah Lab & Assembly team: ensure regulatory and AS9100/ISO9000 compliance, lead Quality Management System, audits, CAPA, KPIs, metrology, continuous improvement, team leadership, and departmental budgeting.
Summary Generated by Built In
Job Summary & Responsibilities

Overview of the Position:

Responsible for the management of all quality functions of The Wencor Group's PMA Utah Lab & Assembly team, including policies, procedures, and product quality. Responsible for the performance of these departments and the safety of employees in these areas.

 

Essential Duties and Responsibilities:

  • Ensure compliance with applicable FAA regulations, AS9100/ISO9000, FAR Part 21, and OEM contractual requirements.
  • Provide strategic leadership to all employees in the Quality/Assembly Department including regularly training on the Quality Management System, performing 1:1's, performance evaluations, goals, interviewing, hiring, and disciplinary actions, as necessary.
  • Manage Quality System, in relation to PMA Lab, which includes oversight of all related Quality Assurance Procedures, internal audits, customer audits, regulatory audits and responses, root cause analysis, and corrective action system for Quality and Assembly team.
  • Submit reports of departmental metrics and serious defects conditions in accordance with the procedures described in the Wencor QMS, timely and accurately.
  • Work with Lab and Assembly teams to develop Key Performance Indicator (KPI) metrics and report daily/weekly on KPI's, as required.
  • Develop manufacturing planning, execution, and shop floor discipline. Develop workflow processes to align with lean principles, focusing on process optimization, waste reduction, and productivity enhancement.
  • Manage all aspects of the Metrology process: training, performing inspection, and test analysis, as necessary.
  • Lead and manage a continuous process improvement program, incorporating Corrective and Preventive Actions (CAPA).
  • Prepare and achieve department goals and objectives to focus on product quality, reduction in PQEs, variation reduction, reduced backlog, improved turnaround time, and increased profitability.
  • Prepare and manage the department's annual budget.

 

Other Knowledge, Skills, and Abilities:

  • Excellent leadership and team management skills.
  • High degree of organizational and problem-solving skills.
  • Ability to think and work independently.
  • Knowledge of Lean Manufacturing, Six Sigma, Kaizen and other continuous improvement concepts and methodologies.
  • Proficient working within AS9100/ISO9000, FAR Part 21, and Quality Management Systems.
  • Ability to process map and update procedures, instructions, and training documents, as needed.
  • Proficient in Microsoft Office programs (such as Excel, PowerPoint, Visio) to build and reporting departmental metrics.
  • Ability to interpret complex documents, bubble drawings, specifications, and test reports.
  • Knowledge of current quality techniques, control methods, procedures, SPC, and FMEA.
  • Knowledge of operational methods employed by Engineering, Manufacturing, and Design, preferred.
  • Skilled with TipQA, M3, and JobBoss, preferred.
  • Knowledge of standard inspection equipment including micrometers, calipers, height gauges, ring/pin gauges, optical comparator, etc., preferred.
  • Knowledge of Aerospace Regulations specifically 14 CFR Part 21 (Certification Procedures for Products and Articles), ISO9000 series, AS9100, AS9102, preferred.
  • Knowledge of Quality Assurance in aerospace/aviation, preferred.
  • Knowledge of GD&T.
Preferred Qualifications

Education/Experience Requirements:

Previous management experience required. Bachelor's degree in the Sciences, Business, Engineering, or other technical fields; as well as five years of related experience and/or training or equivalent combination of education and experience. Certification by the American Society of Quality, preferred.

 

Other Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

 

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands and Work Environment:

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job.

  • Is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, and crawl; and lift up to 40 pounds.
  • Is regularly required to sit and use hands to finger, handle, or feel.
  • Is frequently required to talk or listen.
  • Works in moderate noise levels.
  • Travel up to 25%.

Skills Required

  • Previous management experience
  • Bachelor's degree in Sciences, Business, Engineering or equivalent combination of education and experience
  • Minimum five years of related experience
  • Knowledge of FAA regulations, AS9100/ISO9000, FAR Part 21 and OEM contractual requirements
  • Manage Quality Management System, internal/customer/regulatory audits, root cause analysis, CAPA
  • Manage metrology processes and perform inspections/testing as necessary
  • Proficient with Microsoft Office (Excel, PowerPoint, Visio) for metrics and reporting
  • Knowledge of Lean Manufacturing, Six Sigma, Kaizen and continuous improvement methodologies
  • Knowledge of SPC and FMEA quality techniques
  • Ability to process map and update procedures, training documents, and develop KPIs
  • Ability to prepare and manage departmental budget
  • Knowledge of GD&T (Geometric Dimensioning and Tolerancing)
  • Knowledge of operational methods employed by Engineering, Manufacturing, and Design
  • Experience with TipQA, M3, and JobBoss
  • Knowledge of standard inspection equipment (micrometers, calipers, height gauges, optical comparator)
  • Certification by the American Society for Quality (ASQ)

HEICO Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HEICO and has not been reviewed or approved by HEICO.

  • Retirement Support The company maintains a long‑standing 401(k) program with company matching available to nearly all U.S. employees, with matches sometimes delivered in company stock. Official materials indicate broad participation and subsidiary‑level match structures.
  • Flexible Benefits The package spans medical, dental, vision, HSAs/FSAs, life and disability coverage, PTO and holidays, tuition reimbursement, an EAP, and various discounts, with multiple plan choices. Eligibility and specifics can differ by subsidiary.
  • Wellbeing & Lifestyle Benefits Wellness programs such as health fairs, screenings, flu shots, and on‑site classes appear alongside fitness, retail, and entertainment discounts. These offerings complement core coverage and support day‑to‑day wellbeing.

HEICO Insights

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The Company
HQ: Hollywood, FL
709 Employees
Year Founded: 1957

What We Do

HEICO Corporation, through its subsidiaries, engages in the design, manufacture, and sale of aerospace, defense, and electronics related products and services in the United States and internationally. The company operates through two segments, Flight Support Group (FSG/HEICO Aerospace) and Electronic Technologies Group (ETG). HEICO Aerospace offers jet engine and aircraft component replacement parts. It also involves in manufacturing specialty aircraft/defense related parts; offering thermal insulation blankets primarily for aerospace, defense, and commercial applications; subcontracting for original equipment manufacturers (OEMs); providing specialty parts as a subcontractor for aerospace and industrial OEMs, and the United States government. In addition, this segment distributes hydraulic, pneumatic, mechanical, and electro-mechanical components for the aviation markets.

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