Quality Improvement Senior Consultant

Regions Hospital has a great career opportunity for a Quality Improvement Consultant or a Senior Quality Improvement Consultant to join our team. This is a hybrid remote position that will work onsite in Saint Paul weekly. This is not a fully remote position. Employees must reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota, and have a reliable internet connection and a quiet place to work free from interruptions.

The Quality Improvement Consultant actively partners with leaders to improve operations and quality through project management, initiative support, and process improvement.  This role encompasses acting as a consultant in performance improvement methods, systems thinking, change management, team facilitation, and data analysis at organizational, departmental, process, and individual levels. This role manages all aspects of mid-sized to major projects in support of organizational strategic goals. As a Quality Improvement Consultant, this position mentors and coaches individuals and teams in improvement methods, project management, change management, group dynamics, and planning methods, and is responsible for selecting and implementing solutions, and developing appropriate monitors and control plans to ensure implementation and hardwiring of improvement/change.

Learning and incorporating new technology to enhance meeting accountability and engagement is crucial to this role, as is intermediate to advanced proficiency with Microsoft Office products such as spreadsheets and word processing applications, and experience using online meeting and sharing platforms, such as WebEx, Microsoft Teams, Zoom, or SharePoint to effectively lead projects remotely when needed. The ideal candidate will be a self-starter with constructive dissatisfaction with the status quo and a drive for improvement using strategic thinking skills while collaborating internally and externally.

Work Schedule:

• Monday-Friday, day shift. 1.0 FTE (40 hours per week) working in St. Paul, MN. 

Required Qualifications:

• Bachelor’s Degree
• 5-7 years of relevant work experience with 3-5 years of project management experience (non-senior quality improvement: 3-4 years of relevant experience with 2-3 years project management experience)
• Demonstrated experience with:
  • Process improvement
  • Lean, Six Sigma, PDSA
  • Project Management
  • Change Management
• Proven experience in managing successful projects of small to large scale
• Experience with online meeting and sharing platforms, such as WebEx, MS Teams, and SharePoint to effectively lead projects remotely when needed.
• Must be willing to learn and incorporate new technology to enhance meeting accountability and engagement. 
• Team member will be expected to have intermediate to advanced proficiency with Microsoft office products, such as spreadsheets and word processing applications, as well as usual and customary office equipment. 

• Reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota, and have a reliable internet connection and a quiet place to work free from interruptions, with the ability to work onsite in Saint Paul weekly.

Preferred Qualifications:

• Master’s degree in business, engineering, technology, or a health care related field preferred.
• Healthcare experience preferred.
• Demonstrated experience for managing the complete project and/or PDSA cycle including defining and scoping new opportunities, creating deliverables and monitoring status with progress reports to key stakeholders.
• Experience with EMR (Epic).
• Certified in Institute for Healthcare Improvement (IHI) change methodology, Six Sigma, Lean or related quality improvement methods 
• Change Management Certification
• PMP certification
• CPHQ (Certified Professional in Healthcare Quality) 

Additional Information: 

This position is exempt under the Fair Labor Standards Act, and eligible for benefits. Our benefits include medical and dental insurance (which begin on day one of employment), 401k with match, disability insurance, fertility benefits, tuition reimbursement, educational reimbursement toward continuing education, and we are a qualified non-profit employer under the federal Public Service Loan Forgiveness program. We offer an onsite employee fitness center and an onsite employee clinic to make it more convenient for our staff to get the care they need, and have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions is also proud to be a Yellow Ribbon Company.

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.