Quality Engineering Lead

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients.

We are seeking a Quality Assurance Lead to lead quality assurance and automation strategies for Coaction Specialty Insurance.  This role includes overseeing a small, distributed team of employees and contractors across the US and Offshore.  The ideal candidate will have a minimum of 2 years in a similar leadership role with strong quality assurance expertise, including managing distributed teams and domain knowledge in specialty P&C insurance applications. Experience with Duck Creek Policy is strongly preferred.

Key Responsibilities:

• Strategic Leadership & Team Management: Direct and mentor a QA team, fostering best practices across all locations. Manage performance, team development, and collaboration across distributed teams.
• Cross-Functional Collaboration: Work closely with product owners, business analysts, engineering teams and other stakeholders to align QA objectives with broader project goals and business requirements.  Make quality an integral part of technology delivery and push towards a shift-left approach as much as possible.
• Quality Assurance Strategy: Develop and implement a comprehensive QA strategy for specialty P&C insurance applications, ensuring high standards across underwriting, claims, and policy systems.
• Automation Framework Development: Lead the design and maintenance of scalable test automation frameworks using tools such as Selenium, Cypress, and JUnit.
• Test Case Management: Oversee the creation and validation of test cases, especially within Duck Creek Policy, ensuring alignment with insurance standards.
• Continuous Improvement Initiatives: Drive improvements in QA processes, exploring new tools and methodologies.
• Defect Management & Reporting: Manage defect resolution efforts, utilizing defect tracking tools to ensure accountability.  Measure, track and publish quality metrics in a standardized report/dashboard.
• Compliance & Security Standards: Ensure QA processes adhere to regulatory standards, particularly regarding data security in insurance.

Required Skills and Experience:

• Experience: Minimum of 8 years in software quality assurance, with at least 2 years in a director-level or senior leadership role.
• People Management: Experience leading a distributed QA team of both employees and contractors.
• Insurance Domain Knowledge: Strong understanding of specialty P&C insurance, with experience in testing Duck Creek Policy or similar platforms.
• Test Automation Expertise: Proficiency in test automation frameworks using tools like Selenium, Cypress, JUnit, or TestNG.
• Programming Skills: Experience with Java, Python, C#, or JavaScript.
• CI/CD Integration: Experience with CI/CD tools like Jenkins, GitLab CI, or Azure DevOps.

Preferred Skills:

• Duck Creek Policy Testing: Direct experience in Duck Creek Policy is highly preferred.
• Agile & Scrum Methodologies: Experience within Agile or Scrum environments.
• Certifications: ISTQB, Certified Software Tester (CSTE), or other relevant certifications.

**This is not available as a fully remote employment. Interested candidates must be willing to work out of our Morristown, NJ office on a hybrid work schedule**

Equal Opportunity Employer

Coaction is an Equal Employment Opportunity employer. Coaction’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Coaction also prohibits harassment of applicants or employees based on any of these protected categories.

If your application is selected, you will receive an email directly from the Coaction Recruiting Team at [email protected] asking you to contact a member of the Coaction Recruiting Team. Any other method of contact may be fraudulent.