Quality Engineering Analyst - China

Reposted 23 Days Ago
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Zhongshan, Zhongshan Prefecture, Guangdong, CHN
In-Office
Junior
Kids + Family • Retail
The Role
The Quality Engineering Analyst will identify defects, maintain quality databases, analyze root causes of quality issues, and respond to customer complaints.
Summary Generated by Built In

At Kids2, we’re really good at what we do. And when we’re great at our jobs, we help parents be great at their jobs.

Parenting is demanding, and that’s where we come in. We want to reimagine how brands can make it easier for early stage parents – not by just selling them products, but by providing holistic solutions that transcend borders, categories and aisles.

No matter our title or department, at Kids2, our job is to create more tiny wins for parents, so they can create bright futures for their little ones. That’s a big task!

We’re serious about what we do, AND we love to have fun. Our team is hardworking, entrepreneurial, and passionate about helping families create millions, if not billions of tiny wins.

SUMMARY

Quality Engineering Analyst, reporting to the QE Supervisor, is primarily tasked to support identifying and resolving defects of our products, collaborating with cross-functional team, and supporting development of effective solution to improve products quality.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

  • Responsible for the establishment and maintenance of quality database, data maintenance of quality master data dashboard, and early warning and monitoring of poor-quality trends.
  • Responsible for statistics, sorting and summarization of quality data, proposing opportunities for special improvement activities on product issues; proactively motivating the team to cooperate for improvement.
  • Responsible for investigating and analyzing the root causes of abnormal product quality problems, formulating effective long-term measures, writing improvement reports, and tracking the implementation of countermeasures.
  • Ability to respond to customer complaints in a timely manner and communicate effectively with customers.
  • Collect all quality problems and lessons learned and introduce them into subsequent new projects and early quality reviews to avoid recurrence of problems.

QUALIFICATIONS & EXPERIENCE

  • 1-2 years of experience in quality data statistical analysis.
  • Familiarity with Microsoft office software and PBI data software is preferred.

EDUCATION & SKILLS

  • Bachelor’s degree or above graduate in quality management, industrial engineering related.
  • Proficient in mastering and using relevant quality tools (seven QC techniques, 8D, etc.)
  • Strong English listening, speaking, reading, and writing skills; fluent oral English is preferred.
  • Strong communication and coordination skills.
  • Strong analytical and problem-solving abilities and a strong sense of innovation.
  • Detail-oriented and able to work independently.
  • Adapt to fast-paced work environment and dedicated to work with cross functional/location team members.   

COMPUTER/TECHNICAL SKILLS

  • Proficient in PowerPoint, Excel, Word, and Outlook.
  • Be familiar with the use of PBI dashboard.

PHYSICAL DEMANDS

  • While performing the duties of this job, the team member is regularly required to talk or hear. 
  • The team member frequently is required to sit; have flexible use of hands; reach with hands and arms; and stoop, kneel, crouch, or crawl. 
  • The team member is occasionally required to stand, walk, and taste or smell. 
  • The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 - 50 pounds. 
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

  • General office environment

We offer competitive pay, flexible hours, and generous benefits. Plus, to keep things fun (because we are all kids at heart), we offer a host of team member activities and philanthropic efforts throughout the year and company-wide awards and recognition for a job well done!

Check out our website at www.kids2.com and our social media pages on LinkedIn, Facebook and Instagram for more information and open positions in the career section.

Drug Free Workplace M/F/D/V

Skills Required

  • 1-2 years of experience in quality data statistical analysis
  • Bachelor's degree or above in quality management or industrial engineering
  • Proficient in quality tools (seven QC techniques, 8D)
  • Strong communication and coordination skills
  • Fluent oral and written English skills
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The Company
HQ: Atlanta, GA
545 Employees
Year Founded: 1969

What We Do

Kids2 is a global consumer goods company that designs products & holistic solutions to help early-stage parents and families create tiny wins that build bright futures. The Kids2™ brand portfolio includes the leading infant, baby, and toddler brands Baby Einstein™, Bright Starts™, and Ingenuity™. Headquartered in Atlanta, Kids2 spans globally with 12 offices in four continents serving customers in more than 90 countries and has been inventing and reinventing baby products for 50 years. Led by CEO Ryan Gunnigle, it operates with an agile start-up approach, which fosters the company's growing success.

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