Jobs at Kids2

Provides multichannel consumer support through phone, email, social media, and digital channels. Handles product questions, assembly guidance, troubleshooting, safety information, warranty claims, refunds, replacements, and returns. Collaborates with Product Integrity, Product Development, and Accounting teams to resolve issues promptly, maintain accurate records, and deliver positive consumer experiences. Requires bilingual English and Spanish communication, strong problem-solving, typing, and Microsoft Office skills.

Manages 3PL warehouse operations and leads global warehouse setup and SAP IBP implementation projects. Responsibilities include project planning, testing, go-live execution, inventory accuracy, fulfillment, customer compliance, vendor negotiations, cost analysis, capacity planning, technical troubleshooting, and continuous improvement across North American warehouses. The role requires PMP certification, warehouse and project management experience, strong 3PL expertise, analytical ability, and cross-functional leadership.

Perform full-cycle general ledger accounting, reconciliations, month- and year-end closing, financial statement preparation, VAT support, audit support, and e-commerce accounting reconciliation. Build standardized financial data models and automated dashboards using Excel, Power Query, and Power BI. Provide profitability analysis, data validation, cost-control insights, and ad hoc financial reporting to support business decisions.

Manages and grows Kids2’s business with departmental and mass merchandise accounts in Mexico. Develops joint business plans, sales and distribution strategies, forecasts, pricing and promotional tactics, and profitability plans. Serves as the primary customer contact, negotiates contracts, monitors competitive activity, and collaborates with marketing, product, trade marketing, supply chain, and global teams. Requires national account management experience, financial analysis, omnichannel expertise, and strong relationship-building skills.

Leads go-to-market planning and execution for product launches across retail and digital channels. Coordinates cross-functional teams on marketing briefs, content, packaging, ecommerce readiness, activations, timelines, and launch deliverables. Supports brand, customer, and product marketing initiatives for major retailers, tracks launch performance, prepares post-launch recaps, and monitors competitive activity. Partners with Sales, Creative, Social, Ecommerce, Legal, Insights, and Performance Marketing to deliver cohesive consumer experiences.

Manages key accounts and distributor channels for children’s toys and products. Develops sales plans, negotiates agreements, builds retailer and distributor relationships, executes in-store promotions and product launches, analyzes sales and inventory data, and coordinates marketing, production, supply chain, and product development resources. May mentor a key account sales team and frequently visit retail stores to support execution and optimize channel performance.

Analyze syndicated market, ecommerce, and consumer panel data to identify trends, explain business performance, and recommend strategic actions. Responsibilities include collecting and cleaning data, developing dashboards and reports, monitoring data quality, conducting competitive and new-item analysis, answering ad hoc questions, communicating insights to cross-functional leaders, and training team members on reporting capabilities.

Manage and track creative project workflows across Smartsheets and letsflo, organize digital assets in Brandfolder, monitor timelines and deliverables, report status to stakeholders, identify bottlenecks, coordinate with internal and external teams, prepare dashboards, and suggest process improvements to streamline post-production operations.

The Sr. Principal Industrial Designer will design products for parents, conveying concepts and managing projects from inception to production, focusing on creating engaging play and learning experiences.

The Creative Operations Integration Manager optimizes workflows and tools for the Creative team, manages the DAM system, and drives collaboration across teams to enhance efficiency and productivity.

The Prototype Engineer oversees prototype room operations, develops product architecture, manages CNC programming, and coordinates project engineering for infant products and toys.

Support engineering change management throughout the ECC lifecycle, ensure data accuracy, collaborate with teams, analyze data, and maintain compliance documentation.

Lead Industrial Engineering to improve productivity, reduce cost, implement lean principles, perform time studies, optimize layouts and workflows, support NPI, and drive continuous improvement.

The Director of Sales leads sales strategies, account management, and team development for Kids2 in Australia/New Zealand, driving growth and operational excellence across multiple departments.

The Sr. Credit Specialist manages customer receivable accounts in Mexico, handling billing compliance, chargebacks, and claims resolution to prevent delinquency.

The EHS Engineer maintains the EHS management system, conducts audits, inspections, and develops policies to ensure environmental safety compliance in manufacturing.

Manages end-to-end accounts payable operations, including three-way matching, invoice verification, payment preparation, employee expense processing in Concur, supplier confirmations, advance payment reconciliation, VAT deductions, weekly reporting, month-end AP-to-GL transfers, and voucher archiving. The role also resolves unmatched transactions, supports AP closing activities, maintains documentation, and ensures accurate, timely, and compliant payable processes.

Manage day-to-day office operations including shipping/receiving, supply inventory, meeting and event setup, basic facility coordination, product sample handling, workstation setups, and ad hoc workplace support to maintain a clean, functional office.

Lead national account management for Canadian retail and eCommerce customers to drive sales, share growth, merchandising, forecasting, pricing/promotions, and supply chain coordination through cross-functional collaboration.

Ensure product safety and regulatory compliance across the product lifecycle by performing design reviews, hazard analyses, validation testing, and labeling reviews. Collaborate with cross-functional teams, vendors, and test labs to mitigate risks, document safety decisions, and support complaint investigations for assigned product categories.