Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking a Quality Engineer for our First Quality Baby Products site located in Macon, GA. This position will be responsible for providing leadership for quality-assurance support on assigned program(s) and/or areas to ensure that the product is designed, procured, and built in accordance with customer and industry quality requirements and providing leadership for new systems development, implementation, procedures, and any related quality activity.
Primary Responsibilities include:
Supervises the activities, performance review and disciplinary actions of assigned staff.
Understands and performs quality testing according to approved procedures.
Regularly reviews quality data to identify opportunity for corrective & preventive action.
Ensures that statistical methods are applied to testing, validation, sampling and inspection activities and quality investigations.
Participates in and leads teams in quality system improvement, new product development, cost savings, and other quality initiatives.
Coordinates the resolution of customer complaints/non-conformance issues.
Acts as primary QA contact in supplier assessment and raw material qualification activities.
Participates in internal and customer audits of the quality system.
Oversees proper use and control of QA Department quality records.
Devises or revises procedures related to the Quality Management System.
Reports significant issues or developments identified during quality activities and provides recommended process improvements to management.
Prepares and presents quality system information to team members.
Performs laboratory tours and provides Quality System explanations to visitors.
Observes all safety rules and uses the proper safety equipment at all times.
Follows necessary GMP, and regulatory requirements.
Performs other duties as necessary when directed to do so.
ASQ Certification or equivalent training (CQA or CQT required; CQE preferred).
Familiarity with formal Quality System (ISO 9001, GMP/QSR, etc.)
Strong communication skills.
Demonstrated team leadership ability.
The ideal candidate should posses the following:
Bachelor’s degree in Engineering discipline and two or more years in quality or manufacturing engineering, (or) Bachelor’s degree in a scientific/technical field with five or more years experience in quality or manufacturing engineering disciplines.
Experience in statistics, procedure implementation, and quality auditing preferred.
What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
Competitive base salary and bonus opportunities
Paid time off (three-week minimum)
Medical, dental and vision starting day one
401(k) with employer match
Paid parental leave
Child and family care assistance (dependent care FSA with employer match up to $2500)
Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
Tuition assistance
Wellness program with savings of up to $4,000 per year on insurance premiums
...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
Skills Required
- Bachelor's degree in Engineering and 2+ years in quality or manufacturing engineering, OR Bachelor's in scientific/technical field with 5+ years in quality or manufacturing engineering
- ASQ Certification (CQA or CQT required)
- ASQ CQE
- Familiarity with formal Quality Systems (ISO 9001, GMP/QSR)
- Strong communication skills
- Demonstrated team leadership ability
- Experience in statistics, procedure implementation, and quality auditing
First Quality Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Quality and has not been reviewed or approved by First Quality.
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Fair & Transparent Compensation — Compensation is described as competitive across many hourly, technical, and engineering roles, with pay often characterized as good or fair for the job. Market-aligned base rates are reflected in recent postings and salary entries across multiple functions.
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Strong & Reliable Incentives — Quarterly bonuses, shift differentials, and overtime opportunities are commonly cited and meaningfully boost total earnings. Bonus eligibility appears to be a consistent feature in many roles.
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Parental & Family Support — The package includes paid parental leave, a year of free diapers for new parents, and employer-matched dependent care assistance. These family-focused additions complement core offerings and signal an emphasis on supporting caregivers.
First Quality Insights
What We Do
First Quality was founded over 30 years ago and has grown to become a diversified family of companies with over 4,000 employees. Manufacturing Adult Incontinence Products, Feminine Hygiene Products, Baby Wipes, Adult Washcloths, and Consumer Paper Products, we serve institutional and retail markets throughout the world. Our trusted, household brands include Prevail®, Cuties®, Plenty®, Panda®, and Incognito® Our facilities operate independently to maintain focus on the markets they serve, but benefit from being a part of the First Quality family of companies. We may be spread out across 9 locations and 2 countries, but we are one team! With our focus on innovation, technology, and sustainability, we strive to create the best products that stand out and make a real difference in people’s lives without ever sacrificing quality for affordability. If advanced technology, innovative thinking, and a passion for challenging the status quo excite you, come join our team at First Quality! When you look at one of our job listings what you’ll find is an opportunity: to meet teams who challenge each other to improve, encounter leaders who empower you to experiment, and discover work that inspires you. As a new employee in our FQ family your training begins day one and continues throughout your career as you learn and grow with our organization. Be part of making things better – apply today to join our team at www.firstquality.com/join-us!
