Sensata Xirgo

Quality Engineer

Posted Yesterday

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Hiring Remotely in Subang Jaya, Petaling, Selangor, MYS

Remote

Entry level

Other

The Role

Supports strategic customers on quality activities across product development, launch, production, complaints, returns, audits, and corrective actions. Coordinates product approvals, warranty analysis, nonconforming-part control, and production quality problem resolution. Collaborates with engineering, planning, sales, marketing, suppliers, and manufacturing teams to meet customer requirements and ensure successful product releases. Maintains customer communication and provides timely status updates.

Summary Generated by Built In

The Customer Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality related activities during product development, product release, production start and series production. Coordinate analysis of products in response to customer complaints, initiating rapid corrective measures and the establishment of permanent corrective actions to improve processes, service and products.

General Responsibilities
• Supports the resolution of production quality problems on time to meet the customer requirements
• Coordinate production part approval process and provide documents to customer
• Ensure a smooth and timely launch of new and changed products
• Participates in handling customer returns and using Sensata tools to provide frequent status updates to affected customers
• Work effectively with test, design, product and planning engineers, regional quality engineers, regional planners, regional technical sales representatives and marketing representatives to solve customer challenges and provide answers
• Participate in project teams to ensure a successful launch of new products. It should be made clear what the customer expects and in detail elaborated how this can be achieved. After this process monitoring should take place on correct implementation
• May partner with line quality engineers and management teams in layered process audits and internal audits. These audits ensure that manufacturing practices are followed
• Follow procedure for control on non-conforming parts in production
• Assisting clients during audits with the aim to come to a production release
• Work with customers to understand their specific requirements and then draft plans to fully satisfy their requirements
• Perform warranty analysis and identify trends
Experience / Qualifications
• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
• Strong communication skills; oral, written and presentation
• Strong organization, planning and time management skills to achieve results
• Strong personal and professional ethical values and integrity
• Holds self-accountable to achieving goals and standards
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
• Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers

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Skills Required

Bachelor’s degree or equivalent relevant work experience
Ability to work effectively in a fast-paced environment and manage multiple competing tasks and demands
Strong oral, written, and presentation communication skills
Strong organization, planning, and time management skills
Strong personal and professional ethical values and integrity
Accountability for achieving goals and standards
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
Strong interpersonal and collaboration skills with organizational levels, suppliers, and external customers

Sensata Xirgo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sensata Xirgo and has not been reviewed or approved by Sensata Xirgo.

Fair & Transparent Compensation — Total compensation aligns with peer industrial‑tech firms for several U.S. roles, with some titles tracking near or above market norms. This positioning supports a generally acceptable pay experience for many roles.
Leave & Time Off Breadth — U.S. policies include flexible or “unlimited” PTO and a dedicated paid volunteer-time allotment, broadening time-off options. Company programs also run an annual Day of Service across sites.
Flexible Benefits — Benefits highlight flexible work schedules and optional telecommuting for certain roles, offering adaptability in how work and time off are managed. Inclusion programs and ERGs further extend non-cash support.