The Role
Conducts scheduled audits of SOPs, CMDB records, preventive-maintenance evidence, and operational reports. Tracks corrective actions, supports root-cause analysis, maintains known-error databases, and manages quality documentation, audit records, and trails. Supports the QC Manager in maintaining service quality while complying with airport HSE, cybersecurity, and security requirements.
Summary Generated by Built In
Requirements
- Diploma/Degree in Engineering or IT.
- ISO/IEC 20000 or ISO 27001 Internal Auditor certification.
- ITIL Foundation.
- Minimum 4 years of experience in quality or service-management support.
- Strong attention to detail and analytical ability.
- Good documentation and audit-record management skills.
- Understanding of ITSM and quality-management processes.
- Must comply with airport HSE, cybersecurity and security requirements.
Skills Required
- Diploma or degree in Engineering or Information Technology
- ISO/IEC 20000 or ISO 27001 Internal Auditor certification
- ITIL Foundation certification
- Minimum four years of experience in quality or service-management support
- Strong attention to detail and analytical ability
- Good documentation and audit-record management skills
- Understanding of ITSM and quality-management processes
- Compliance with airport HSE, cybersecurity, and security requirements
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The Company
What We Do
Madre Integrated Engineering is a multinational triangular employment and outsourcing corporation headquartered in Qatar, specializing in providing global talent for projects and offering facility management solutions.
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