Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
We are seeking multiple levels of Quality Engineer to support our external manufacturing partners, supplier quality, engineering, and site installation teams to ensure the highest standards of quality and field reliability for our system. The ideal candidate will leverage a deep understanding of product applications and environments to strategically apply technical knowledge and methodologies for enhancing product quality. This role involves analyzing field data, subsystem/component defects, and site quality concerns using statistical and reliability methods.
This role is a hybrid role based remotely in Detroit. Selected candidates will be required to work onsite for a minimum of two days per week.
What we do
The Quality team ensures Symbotic products successfully transition from development into production by partnering cross-functionally with Engineering, Manufacturing, Supply Chain, and Test teams. Encompassing product, site, manufacturing, and supplier Quality, the team focuses on quality planning, defect prevention, and process validation from prototype through production, using product and field data to drive continuous improvement. By embedding strong quality practices early in the product lifecycle, the team helps ensure reliable product launches and consistent system performance.
What you’ll do
Manage supplier quality activities for assigned suppliers and contract manufacturers to ensure compliance with Symbotic quality standards and customer requirements.
Serve as the primary quality contact for suppliers and contract manufacturers, supporting issue resolution and ongoing quality performance.
Conduct supplier audits, assessments, and reviews to evaluate compliance and identify opportunities for improvement.
Support quality planning activities throughout the product lifecycle, including new product introduction, production readiness, and sustaining operations.
Lead root cause investigations and corrective actions using structured problem-solving methodologies such as QRRC, 8D, A3, and 5-Why.
Partner with Engineering, Supply Chain, Manufacturing, and supplier teams to resolve quality issues and prevent recurrence.
Monitor supplier quality performance through metrics and KPIs, identifying trends and driving improvement actions as needed.
Support process improvement initiatives focused on enhancing product quality, manufacturing efficiency, and supplier performance.
Maintain quality documentation and provide regular updates on supplier performance and quality concerns.
Mentor and support less experienced team members as appropriate.
Travel to supplier and contract manufacturing locations as needed.
Perform other duties as assigned.
What you’ll need
Bachelor’s degree in engineering or related discipline is preferred. Related work experience is required.
Minimum of 3 years of quality engineering experience within a regulated manufacturing environment preferred.
Proficient in quality management concepts, tools, and methods (FMEA, DOE, MSA, GRR, 8D, etc.).
Experience with Control Plans, FMEAs, and PPAP or equivalent part approval processes.
Knowledge of engineering fundamentals and the ability to identify critical control points.
Familiarity with statistical process control software such as SAA, Minitab, and JMP, along with advanced Excel skills for data organization and analysis.
Strong communicative, quantitative and analytical skills with the ability to translate findings into actionable business decisions.
CQE and Six Sigma Black Belt certification preferred (must demonstrate deep core knowledge).
Certified or previously certified ISO 9001 or AS9100 auditor preferred.
Our Environment
Up to 25% of travel, both domestic and international, may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $82,000.00 - $126,000.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.Skills Required
- Related work experience
- Bachelor’s degree in engineering or a related discipline
- At least 3 years of quality engineering experience in a regulated manufacturing environment
- Proficiency in quality management concepts, tools, and methods, including FMEA, DOE, MSA, GRR, and 8D
- Experience with Control Plans, FMEAs, and PPAP or equivalent part approval processes
- Knowledge of engineering fundamentals and ability to identify critical control points
- Familiarity with SAA, Minitab, and JMP statistical process control software
- Advanced Microsoft Excel skills for data organization and analysis
- Strong communication, quantitative, and analytical skills
- Ability to translate findings into actionable business decisions
- CQE certification
- Six Sigma Black Belt certification
- Certified or previously certified ISO 9001 or AS9100 auditor
- Valid driver’s license and ability to drive and/or fly to client and customer locations
Symbotic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symbotic and has not been reviewed or approved by Symbotic.
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Healthcare Strength — Benefits include comprehensive medical, dental, and vision from day one, alongside wellness, mental health, and specialized coverages such as pet and transgender health care. Feedback suggests the breadth and immediacy of coverage are valued.
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Retirement Support — A 401(k) with company matching, profit sharing, and automatic enrollment are consistently emphasized as part of the package. Feedback suggests these components are seen as competitive pillars of total rewards.
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Leave & Time Off Breadth — Flexible/unlimited PTO with paid holidays and sick time is offered, managed directly between employees and leaders. Feedback suggests this structure provides meaningful scheduling flexibility.
Symbotic Insights
What We Do
The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved. Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility. At Symbotic, we value curiosity, collaboration, and continuous improvement, empowering employees to make meaningful contributions from day one. Whether you’re designing next-generation technology, supporting operational excellence, or driving innovation behind the scenes, you’ll play a key role in shaping the future of automation and supply chain transformation at scale. If you’re looking for rewarding challenges, determined teammates, and the opportunity to make a tangible impact, Symbotic is where you belong.
Why Work With Us
What makes Symbotic unique is our people. We bring together curious thinkers, problem-solvers, and innovators who are passionate about transforming the future of supply chain automation. As we scale, we remain committed to supporting a culture rooted in creativity, teamwork, and meaningful impact.
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