Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.
Reporting directly to the Quality Manager, you as a Quality Engineer will be responsible for ensuring product and process quality at our Matamoros manufacturing facility. You will lead customer and internal complaint management, support New Product Introduction (NPI) activities, drive continuous improvement initiatives, and oversee Cost of Poor Quality (CoPQ) and MRB processes to achieve quality objectives and customer satisfaction.
You will collaborate closely with Production, Engineering, Quality Technicians, and cross-functional teams to resolve quality issues, improve manufacturing processes, and ensure timely delivery of high-quality products. In this role, you will support quality system compliance, analyze performance metrics, and implement corrective actions using structured problem-solving methodologies.
About the Job:- Manage customer complaints and ensure timely, effective 8D responses.
- Lead internal complaint investigations and implement corrective and preventive actions.
- Supervise Quality Technicians to ensure process audits are completed on time.
- Support New Product Introduction (NPI) by ensuring high-quality sample submissions.
- Analyze internal PPM performance and drive improvements using 8D methodology.
- Manage MRB activities and ensure material disposition meets established targets.
- Monitor and improve Cost of Poor Quality (CoPQ) metrics.
- Drive continuous improvement initiatives to enhance product and process quality.
- Collaborate with cross-functional teams to support manufacturing and quality objectives.
- Other duties as assigned.
Location: Matamoros, Tamaulipas.
Bachelor's degree in Industrial Engineering, Mechatronics Engineering, Electrical Engineering, or a related field required.
Experience in quality engineering within a manufacturing environment.
Experience managing customer complaints, internal quality issues, and corrective actions.
Experience supporting New Product Introduction (NPI) activities.
Knowledge of MSA (GR&R), SPC, CPK, and statistical quality tools.
Experience with PPAP development and quality documentation.
Ability to work in a high-mix, low-volume manufacturing environment.
Experience leading or coordinating Quality Technicians.
Strong analytical, problem-solving, negotiation, and communication skills.
Green Belt certification is a plus.
Conversational English communication skills.
Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values — Customer Focus, Integrity, Innovation, Teamwork, and Results-Driven — support us on our mission to improve the safety, reliability, efficiency, and performance of our customers' products and systems. We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference — everywhere, every day.
#LI-MMV
At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.
Skills Required
- Bachelor's degree in Industrial, Mechatronics, Electrical Engineering, or related field
- Experience in quality engineering within a manufacturing environment
- Experience managing customer complaints, internal quality issues, and corrective actions
- Experience supporting New Product Introduction (NPI) activities
- Knowledge of MSA (GR&R), SPC, CPK, and statistical quality tools
- Experience with PPAP development and quality documentation
- Ability to work in a high-mix, low-volume manufacturing environment
- Experience leading or coordinating Quality Technicians
- Strong analytical, problem-solving, negotiation, and communication skills
- Conversational English communication skills
- Green Belt certification
Littelfuse Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Littelfuse and has not been reviewed or approved by Littelfuse.
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Retirement Support — A 401(k) plan includes a company match with an additional annual contribution, with plan details also referenced in corporate filings. This structure indicates dependable retirement support across U.S. roles.
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Wellbeing & Lifestyle Benefits — A Lifestyle Spending Account and tuition reimbursement, plus wellness resources and an Employee Assistance Program, expand the package beyond core insurance. Development programs such as Lean Six Sigma certifications reinforce a holistic rewards mix.
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Healthcare Strength — Core medical, dental, and vision coverage are standard and described as solid and workable. Coverage breadth is supported globally with EAP access.
Littelfuse Insights
What We Do
Littelfuse is an industrial technology manufacturing company empowering a sustainable, connected, and safer world. Across more than 15 countries, and with 17,000 global associates, we partner with customers to design and deliver innovative, reliable solutions. Serving over 100,000 end customers, our products are found in a variety of industrial, transportation, and electronics end markets—everywhere, every day. Headquartered in Chicago, Illinois, United States, Littelfuse was founded in 1927. View our broad and deep product portfolio: https://www.littelfuse.com/ Littelfuse has had a long-standing commitment to ensuring a diversified workforce through equal employment opportunities. Maintaining a diversified workforce is critical to the success of our organization. Each associate receives equal employment opportunity regardless of race, color, religion, creed, sex (with or without sexual conduct), marital status, national origin, citizenship, ancestry, age, physical or mental disability, medical condition, order of protection status, military status, sexual orientation, gender expression or identity, genetic information, unfavorable discharge from military service, and any other protected class under federal, state or local law
