Quality Engineer

Posted 24 Days Ago
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Holland, MI, USA
In-Office
Senior level
Automotive
The Role
Lead and execute production quality activities to ensure product reliability and continuous improvement. Prepare PPAPs, perform gage studies and capability analyses, update control plans and PFMEA, resolve customer and supplier quality issues using structured problem-solving, support advanced quality planning, and serve as primary customer quality contact. Occasional travel to customer sites (10-25%).
Summary Generated by Built In

JOB DESCRIPTION

Quality Engineer

About Adient

We are a global leader in automotive seating because of our people—a team of adventurous thinkers and passionate high performers who make it all possible. We pride ourselves on being at the vanguard of new industry trends and technologies. When you join Adient, you'll play an important role in helping us improve the experience of a world in motion.

At Adient, we care about your character just as much as your qualifications. Because for us, it's more than the job. It's about committing to your responsibilities, creating a global community, and empowering your teammates. That's why we work hard to ensure our employees—regardless of race, gender, gender identity or expression, sexual orientation, age, pregnancy, caste, disability, union membership, ethnicity, religious beliefs, or career stage—can see the difference their work makes for our customers and consumers around the globe.

Summary

The Quality Engineer coordinates, administers, and performs quality functions of an engineering and technical nature to ensure product quality and reliability at minimum quality costs. This position assumes a responsible leadership role in the successful launch of new programs, serves as the main quality point of contact for intracompany and external customers, and leads technical support and resolution of quality-related issues.

Responsibilities
  • The Quality Engineer is responsible for ensuring continuous improvement in all Production Quality Deliverables (e.g., RTY, Craftsmanship, RPPM, CPPM, SPPM, and Warranty/JD Power).
  • Prepare PPAP packages for product submissions and approval by appropriate customer personnel. Obtain approval of submission packages from the Product Service Manager or Quality Manager prior to submission to the customer.
  • Ensure customer and supplier quality issues are resolved using Adient problem-solving methods (Kepner-Tregoe, 8-D, etc.).
  • Perform gage studies (Gage R&R, Bias, Linearity, and Stability) before a gage is approved for production use or following a product change, when applicable.
  • Develop and update control plans, inspection plans, and containment plans as required.
  • Support the Manufacturing Engineer in updating the PFMEA as required.
  • Utilize all customer-specific systems.
  • Conduct capability studies, ensuring they are properly performed, documented for special characteristics, and meet internal requirements (or that a written customer deviation is obtained).
  • Support the continuous improvement of Operation Description Sheets (ODS).
  • Identify and utilize appropriate statistical tools. Mentor team members on proper statistical applications and techniques.
  • Assess and approve post-SOP supplier PPAPs.
  • Interface with assigned external customers as the single point of contact for issue resolution.
  • Coordinate the preparation and on-time delivery of supplier AQP deliverables.
  • Ensure completion of all customer-specific advanced quality planning requirements.
  • Promote strong customer relations by consistently providing premier customer satisfaction through a professional and friendly demeanor, a can-do attitude, and a willingness to help at all times.
  • Resolve customer issues with a high sense of urgency by providing prompt responses, facilitating customer interactions, and coordinating sorting/rework activities at customer sites as needed.
  • Perform other duties as assigned by the Quality Manager.
  • Occasional travel to support customer sites (10–25%).
Additional Information
  • Safety: Study, establish, and maintain efficient and safe work practices, procedures, and facilities by coordinating with the Human Resources and Manufacturing Engineering departments and keeping them informed of all safety and efficiency requirements to maintain an accident-free, high-efficiency plant operation.
  • An individual may be required to perform other duties from time to time. The Company reserves the right to amend, modify, or remove portions of this job description as needed.
Qualifications/ExperienceQualifications
  • Bachelor's degree in Engineering required (candidates may still be pursuing their degree) or equivalent experience. Specific education and training in Quality disciplines are required, including, at a minimum: ISO/TS 16949, Continuous Improvement, Total Quality Management, PPAP, FMEA, Control Plans, DOE, and SPC.
  • Ability to read and interpret documents such as safety rules, drawings/blueprints (including GD&T), and procedure manuals. Ability to write routine reports and correspondence.
  • Strong knowledge of SPC techniques and applications, including DOE and MSA.
  • Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Must be computer literate and familiar with appropriate software programs. Ability to create visual aids for communication purposes.
  • Strong time management skills and customer focus.
  • Advanced analytical and problem-solving skills with the ability to determine root causes.
  • Three (3) years of supervisory experience in manufacturing processes preferred.
Experience
  • Manufacturing experience is required, with automotive seating mechanisms experience strongly preferred.
  • Experience with Welding (GMAW and Laser) and Assembly processes.
  • Minimum of five (5) years of experience in a Quality Technician and/or Quality Engineer role, preferably in a high-volume manufacturing environment; three (3) years of automotive Tier 1, Tier 2, or Tier 3 supplier experience preferred.
  • Must have a consistent employment record, including good attendance, and be capable of adapting to a participative team environment.

PRIMARY LOCATION

Lakewood

Skills Required

  • Bachelor's degree in Engineering or equivalent experience
  • Education/training in quality disciplines: ISO/TS 16949, Continuous Improvement, TQM, PPAP, FMEA, Control Plans, DOE, SPC
  • Ability to read and interpret drawings/blueprints including GD&T
  • Strong knowledge of SPC techniques and applications, including DOE and MSA
  • Perform and interpret gage studies (Gage R&R, Bias, Linearity, Stability)
  • Experience with Kepner-Tregoe, 8-D or equivalent problem-solving methods
  • Computer literate and familiar with appropriate software programs; ability to create visual aids
  • Minimum five (5) years experience in Quality Technician and/or Quality Engineer role (high-volume manufacturing preferred)
  • Manufacturing experience required; automotive seating mechanisms experience strongly preferred
  • Experience with Welding (GMAW and Laser) and Assembly processes
  • Three (3) years supervisory experience in manufacturing processes
  • Strong time management, customer focus, advanced analytical and root-cause problem-solving skills

Adient Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Adient and has not been reviewed or approved by Adient.

  • Retirement Support A 401(k) with company matching contributions is highlighted, with corporate filings indicating ongoing employer match funding. This provides meaningful long-term savings support for U.S. employees.
  • Leave & Time Off Breadth Paid holidays and PTO/vacation are included, with indications that PTO levels compare favorably to some peers. Parental/family leave is also available in certain contexts.
  • Healthcare Strength Core medical, dental, and vision coverage are offered alongside HSAs/FSAs and protection benefits such as life/AD&D. These elements establish a comprehensive baseline that strengthens the overall package.

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The Company
HQ: Burscheid
12,048 Employees
Year Founded: 2016

What We Do

Adient is a global leader in automotive seating. With approximately 77,000 employees in 32 countries, Adient operates 202 manufacturing/assembly plants worldwide. We produce and deliver automotive seating for all major OEMs. From complete seating systems to individual components, our expertise spans every step of the automotive seat-making process. Our integrated, in-house skills allow us to take our products from research and design to engineering and manufacturing — and into more than 19 million vehicles every year.

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