Quality Engineer

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Telford, Shropshire, England
Hybrid
3D Printing • Other
The Role
Be yourself at Protolabs 
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, colour, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 

Why Protolabs? 
We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 

The CNC Quality Engineer will be responsible for working alongside production personnel to monitor performance, and establish and implement systems that ensure products conform to requirements within the CNC Machining service line. They will identify problems, participate in problem investigations, and collaborate to design and implement effective solutions in a timely manner.

What you'll do:

  • Quality Assurance & Improvements: Provide technical expertise in quality assurance, identify cost inefficiencies, and continually improve processes and manufacturing efficiencies.
  • Standards Implementation & Maintenance: Lead and maintain AS9100 aerospace quality standard certification.
  • Data Analysis & Project Prioritization: Analyze manufacturing data to prioritize projects and liaise with Proto Excellence teams for new processes.
  • Collaboration & Communication: Work with the Manufacturing Engineering department for process and equipment changes, and communicate improvement activities companywide.
  • Documentation & Training: Maintain product documentation procedures and conduct company training as needed.
  • Reporting & Compliance: Provide quality performance reports, support audits, and ensure corrective actions for process and vendor issues.
  • Product Transfers & Introductions: Support new product introductions and transfers.
  • Leadership & Improvement: Lead change initiatives, adhere to quality and safety standards, improve individual performance, and follow company policies. Perform additional tasks as assigned.

What it takes:

  • Experience of CNC processes essential.
  • Continual Improvement and Mechanical Engineering background.
  • Advanced knowledge of the AS9100 aerospace standard.
  • Creative problem solving.
  • Strong business correspondence skills.
  • Demonstrate sound business judgment.
  • Ability to work well with all functional work groups within the company.
  • Independent, dependable, resourceful and self-motivated.
  • Engineering degree preferred.
  • MS Word, Excel, and PowerPoint.
  • Comfortable with technology (computers, software, CNC machines, rapid prototype technologies, etc.).
  • Mathematical aptitude.
  • Able to present data or projects to a wide audience.
  • Able to communicate with customers in a professional manner

What's in it for you:

  • Growth-oriented company with a focus on your development journey through regular feedback and discussions.
  • Open and welcoming corporate culture globally.
  • Extensive e-learning platform with 300+ training courses and on-site sessions, including internal leadership training
  • Onsite car parking, bicycle storage, and convenient public transport links.
  • Newly built canteen with free hot drinks.
  • Employee Discount scheme with savings across thousands of UK retailers.
  • Employee wellbeing culture with mental health support, wellbeing portal, and psychologist assistance.
  • Monetary-based Reward Schemes for recognition, referrals, anniversaries, and life events.
  • 37.5 hours per week, permanent contract with regular breaks
  • 25 days holiday entitlement plus Bank Holidays, increasing with length of service.
  • Life insurance policy for eligible employees – 4 x base salary

What to expect in the hiring process

Alignment call
Kick-off with an initial screening with one Talent Acquisition Partners, not really an interview, but the chance to learn more about how we do things, our process and a chance for you to ask all the things you want to know

Interview
A deeper dive into the role, what we're looking for the hiring manager and you to get to know one another

Further interviews
We always try to streamline our recruitment process as much as possible but may sometimes need to carry out further interviews. This may be to meet other members of the team or more senior employees. It may also be an opportunity to see the site or working area

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The Company
HQ: Maple Plain, MN
1,085 Employees

What We Do

Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle.

3D Printing
Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time.

CNC Machining
We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market.

Sheet Metal Fabrication
Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing.

Injection Molding
Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.

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