Jobs at Protolabs

Supports the Americas accounting function through journal entries, account reconciliations, month-end close, variance analysis, general ledger ownership, U.S. GAAP compliance, process improvements, SOX controls, and audit support. The role also maintains accounting documentation and collaborates with finance and cross-functional teams in a hybrid office and manufacturing environment.

Owns post-sale customer relationships, account health, retention, and expansion for a B2B manufacturing customer portfolio. Provides consultative guidance on manufacturability and coordinates with engineering, operations, quality, logistics, and product teams to resolve order risks, meet SLAs, capture customer feedback, improve processes, and support strategic account initiatives.

Source, evaluate, onboard, and manage manufacturing suppliers across CNC machining, sheet metal, 3D printing, castings, forgings, and tooling. Review RFQs, negotiate pricing and lead times, interpret engineering drawings and GD&T, track orders, resolve quality issues, monitor supplier performance, maintain sourcing records, and identify cost-reduction opportunities.

Develops and manages supplier quality across the United States and Mexico. Responsibilities include supplier and certification audits, corrective actions, PPAP review, supplier qualification and onboarding, performance monitoring, continuous improvement, manufacturing best-practice deployment, and quality documentation support. The role requires collaboration with supply chain, sales, and manufacturing partners, data-driven supplier decisions, and 30–50% travel.

Leads quality engineering activities in a manufacturing environment, including process analysis, capability studies, control plans, corrective and preventive actions, audits, supplier quality, customer complaint investigations, and continuous improvement. Collaborates with engineering and project teams to implement effective solutions, support new process introductions, and maintain quality system compliance. Applies statistical analysis, Lean, DMAIC, 8D, and PFMEA methods to reduce process variation and improve product conformity.

Leads Protolabs’ global manufacturing partner network, including supplier strategy, partner expansion, capacity planning, performance management, resilience, cost optimization, and operational excellence. Manages 16 supply chain professionals across the U.S., Europe, India, and China. Partners with Product Management, Sourcing, Logistics, Quality, and Operations teams to expand manufacturing capabilities, improve supplier performance, and support global growth.

Manages and optimizes the local supplier network through sourcing, qualification, onboarding, performance management, capacity planning, negotiations, quality compliance, and supplier development. The role monitors delivery and fulfillment KPIs, reduces supply risks, supports contract discussions, develops manufacturing capabilities, and collaborates with Sales, Engineering, Operations, Legal, Quality, and Sourcing teams. Travel to supplier locations may reach 15%.

The Human Resources Business Partner advises leaders and employees on employee relations, talent management, performance, workforce planning, organizational effectiveness, and change management. The role analyzes workforce metrics, supports recruiting and development, ensures employment-law compliance, strengthens engagement and retention, and partners with HR Centers of Excellence to deliver scalable people solutions. This is an onsite position supporting a manufacturing and technology-focused organization.

Manages logistics queues, order priorities, production scheduling, inventory accuracy, and on-time delivery. Analyzes demand and performance metrics, mitigates late-order risks, resolves cross-functional logistics issues, and leads continuous improvement initiatives. Serves as the site Dynamics AX subject matter expert, supports training and documentation, reviews invoices, and coordinates with production, customer service, shipping, sales, and supply chain teams.

Drive enterprise AI adoption by understanding business workflows, building no-code agents, apps, and automations, analyzing feedback, and supporting requirements for AI use cases. Develop onboarding materials, conduct demos, guide rollouts, manage support channels, define KPIs and acceptance criteria, and translate business needs into measurable AI solutions while collaborating with technical product managers.

Supports global Finance teams by analyzing requirements, improving processes, configuring Microsoft Dynamics AX, implementing financial applications, and planning ERP upgrades or migrations. The role investigates incidents, performs root-cause analysis, supports audits and access reviews, develops reporting using BI tools and SQL, documents and trains users, and coordinates software changes with technology and finance stakeholders.

Serves as a strategic HR advisor to leaders and employees, supporting employee relations, talent management, performance, workforce planning, succession, engagement, organizational effectiveness, and change management. Analyzes workforce metrics, ensures employment-law compliance, supports recruiting and development initiatives, and collaborates with HR Centers of Excellence. This onsite role supports a manufacturing-focused organization in Nashua, New Hampshire.

Drives enterprise AI adoption by understanding business workflows, configuring no-code and low-code agents, apps, and automations, analyzing feedback, developing onboarding materials, and supporting use-case requirements. The role translates business needs into AI solutions, defines KPIs and acceptance criteria, conducts demos, manages support channels, and partners with technical product managers on rollout, adoption, and continuous improvement.

Develop and maintain automated testing frameworks for enterprise web applications and APIs using C#/.NET and Python. Own CI/CD test automation, quality gates, reporting, and diagnostics; perform API, integration, system, end-to-end, performance, and exploratory testing. Investigate defects and flaky tests, assess release risk, improve testability, mentor teammates, participate in code reviews, and collaborate with engineering, product, QA, and operations teams.

Leads the software engineering, applied ML, and technical product teams responsible for Protolabs’ enterprise pricing engine and supporting services. Owns the pricing capability roadmap, architecture, rules-based and model-driven decisioning systems, and production LLM capabilities. Oversees solution design, development, testing, governance, reliability, and continuous improvement while partnering with pricing analysts and service-line leaders. Hires, mentors, and develops a cross-functional technical team.

Prepare monthly, quarterly, and annual financial reporting; build DOMO visualizations; assist budgeting, planning, and forecasting; consolidate budgets, develop assumptions, and create management presentations; perform trend and variance analysis to deliver actionable financial insights.

Leads the global Network product portfolio, roadmap, go-to-market strategy, pricing, partner capabilities, customer experience, and profitability. Acts as a mini-general manager with P&L and margin accountability, coordinating marketing, sales, software, sourcing, operations, supply chain, and customer service. Uses market insights and customer feedback to drive innovation, platform requirements, operational excellence, and global alignment across a manufacturing network.

Owns test strategy and automation for pricing services, APIs, events, integrations, cloud deployments, and ML outputs. Builds CI/CD quality gates, investigates defects, supports release readiness, monitors quality metrics, and improves testability and coverage. Partners with engineering and product teams, mentors QA professionals, contributes to incident response, and ensures compliance with regulatory and data-handling requirements.

Leads the global trade compliance program, overseeing import/export operations, customs regulations, tariff classification, country-of-origin determinations, documentation, sanctions, audits, and regulatory submissions. The role manages compliance risks, coordinates with brokers, forwarders, carriers, and government agencies, monitors regulatory changes, supports international business expansion, analyzes duties and transportation costs, delivers employee training, and drives process improvements across global operations.

Support Americas accounting within a public company: lead monthly close, journal entries, reconciliations, equity and stock‑based compensation accounting, SOX control ownership, technical accounting research, audit support, and mentor staff accountants while driving process improvements.