Jobs at Protolabs

Sources and engages qualified candidates globally across technology, engineering, and corporate functions. Develops sourcing strategies, builds diverse talent pipelines, conducts outreach and screening, performs talent market research, maintains ATS records, partners with recruiters and hiring managers, supports workforce planning, and ensures recruitment compliance while strengthening candidate relationships and employer brand.

Provide advanced customer service for manufacturing customers: process complex orders, troubleshoot order issues, liaise across departments, serve as subject-matter expert, mentor teammates, and support continuous learning and process improvement.

Manage 30–40 high-value B2B accounts by selling across service lines, leading business reviews, improving customer satisfaction and retention, and expanding account value. Build relationships with customer champions and internal teams, identify growth opportunities, use CRM and analytics tools for forecasting, and align Protolabs manufacturing solutions with customer initiatives. The role requires strong negotiation, communication, presentation, technical aptitude, and achievement of sales goals.

Owns an operational product domain supporting finance, procurement, EDI connectivity, order allocation, and partner workflows. Responsibilities include roadmap ownership, requirements and PRD development, backlog prioritization, success-metric tracking, experimentation, and cross-functional execution with engineering, design, and business stakeholders. The role requires product management and EDI experience, Agile delivery skills, and the ability to improve partner and internal-user experiences across quote-to-delivery processes.

The Inside Sales Representative at Protolabs manages sales opportunities for CNC and 3D printing, driving customer engagement, demand generation, and operational support to meet sales targets.

Support Americas accounting within a public company: lead monthly close, journal entries, reconciliations, equity and stock‑based compensation accounting, SOX control ownership, technical accounting research, audit support, and mentor staff accountants while driving process improvements.

Contract Talent Acquisition Partner responsible for full-cycle recruiting for corporate and manufacturing roles. Partner with hiring managers to design inclusive hiring strategies, source active and passive candidates, manage screening and interviews, negotiate offers, and support onboarding. Build talent pipelines, maintain ATS records and recruiting metrics, represent the employer at recruiting events, and contribute to TA projects and continuous improvement.

Support and scale internal and external applications by provisioning, configuring, operating, and maintaining CI/CD, version control, build pipelines, high-availability systems, load balancers, and automation. Mentor teammates, promote SRE practices, participate in on-call rotations, and improve deployment stability through automation.

Manage transactional sales for CNC and 3D printing lines: qualify leads, progress opportunities, conduct discovery calls and presentations, use CRM to track pipeline, support demand-generation events, and maintain customer relationships to meet sales targets.

Maintain and improve provisioning, CI/CD, version control, and build systems; promote SRE practices; automate deployments and reduce manual intervention; design high-availability solutions and load balancers; support applications in collaboration with development teams; participate in on-call and occasional after-hours 24/7 support.

Set up and operate Amada/Cincinnati/Bystronics press brakes to customer specifications, program bends, read blueprints, inspect parts, calculate material gains/losses, train operators, maintain cleanliness, and drive process improvements in a prototype sheet-metal manufacturing environment.

Manage transactional sales for CNC and 3D printing service lines: generate and qualify leads, progress opportunities, conduct discovery calls and customer meetings, maintain CRM records, support marketing events, respond to sales inquiries, and meet sales and pipeline targets while collaborating with internal teams.

Manage transactional sales for CNC and 3D printing service lines: generate and nurture leads, conduct discovery calls and presentations, progress opportunities through the pipeline, support marketing events, use CRM to track interactions and metrics, and meet/exceed sales targets while coordinating with internal teams.

Prepare monthly, quarterly, and annual financial reporting; build DOMO visualizations; assist budgeting, planning, and forecasting; consolidate budgets, develop assumptions, and create management presentations; perform trend and variance analysis to deliver actionable financial insights.

Design, build, and maintain scalable backend pricing services, own end-to-end SDLC, collaborate with Product and Data, lead architectural decisions, mentor engineers, troubleshoot production issues, optimize performance and CI/CD, and ensure pricing systems meet compliance and SLA targets.

Apply Lean and continuous improvement methods to Customer Success operations: map processes, analyze CRM/ERP and case data, prioritize and drive system and process improvements, define requirements for Salesforce/AX enhancements, coach teams in standard work and daily management, and support project implementation and sustainment.

Build, deploy, and maintain ML models for real-time pricing in a two-sided digital manufacturing marketplace. Develop demand/supply, cost-estimation, forecasting, and routing probability models; design training and inference pipelines on AWS; run offline experiments and monitor production models. Collaborate cross-functionally, feature-engineer geometric and historical data, and mentor mid/junior engineers to improve pricing automation and performance.

Lead daily quality control operations for a 24/7 manufacturing site, supervise and develop quality teams, drive continuous improvement, manage escalations and root cause analysis, ensure compliance with quality systems and ISO/AS standards, collaborate cross-functionally to improve performance.

Lead EMEA FP&A budgeting, rolling forecasts, and sales-focused financial reporting. Provide sales performance analysis, KPI monitoring, profitability insights, and strategic recommendations. Drive process improvements, collaborate cross-functionally, and support ad-hoc finance requests to enable data-driven commercial decisions.

Develops and delivers instructor-led, virtual, and self-paced training for the Customer Success Organization. Creates and maintains training materials and repositories, coordinates schedules, measures adoption and effectiveness, communicates change plans, tracks training metrics, gathers feedback, and supports continuous improvement and business readiness.