Quality Coordinator

Description

Role Summary

The Quality Coordinator supports the  execution of Rand Technology’s quality management and operational quality  assurance functions to ensure that electronic components and solutions  delivered meet the company’s world-class standards of authenticity, reliability, and customer compliance.  This role assists with internal audits, product verification prior to  shipment, non-conformance  investigations and disposition, RMA/MRB processes, and continuous improvement  efforts. The Quality Coordinator works cross-functionally with Operations, Engineering, and  Customer support teams to uphold Rand’s commitment to quality across the  supply chain lifecycle.

Requirements

Essential Functions

· Support internal, external, and third-party audits  and related activities, including preparing documentation, participating in  audits, and tracking corrective actions to ensure compliance with ISO 9001,  AS9120, AS6081, and other applicable quality standards

· Perform final  inspection and end-of-line verification of components and products prior to  shipment to ensure compliance with customer specifications and Rand’s quality  criteria.

· Assist in the  investigation and resolution of non-conformances, collaborating with  Operations and Engineering to determine root cause, corrective actions, and  preventive measures.

· Support the  Material Review Board (MRB) process by documenting dispositions, coordinating  rework or scrap decisions, and ensuring accurate records

· Manage and  support Return Material Authorization (RMA) processes by processing returns,  documenting findings, and coordinating resolutions in accordance with customer  and internal quality requirements.

· Maintain quality  records, inspection reports, non-conformance reports, CAPA documentation, and other  related quality documents in the QMS, in collaboration with the EHS/QMS  Analyst.

· Support the  EHS/QMS Analyst by monitoring, collecting, and reporting on key quality  performance metrics (such as OTIF, FPY, RMA trends, and audit findings) to  facilitate data-driven decision-making and continuous improvement.

Core Competencies

· Quality Standards & Compliance:  Understanding of quality requirements and standards relevant to electronic  component distribution and inspection (e.g., ISO 9001, AS9120, AS6081).

· Analytical  & Problem-Solving:  Ability to investigate issues, analyze trends, identify root causes, and  support improvement activities.

· Attention  to Detail: Ensures precision and accuracy in inspection, documentation, and  reporting.

· Communication  & Collaboration: Strong interpersonal skills to work effectively across  teams and with external partners.

· Continuous  Improvement Orientation: Commitment to enhancing processes, reducing errors,  and improving operational quality.

· Organizational  Skills: Ability to manage multiple tasks, maintain accurate records, and track  quality metrics.

Education, Experience, and Physical Requirements

· Bachelor’s degree in quality  management, Engineering, Supply Chain, or related field preferred.

· 3-5  years of experience in quality assurance or quality control in a distribution,  logistics, or supply chain environment

· Familiarity  with quality management systems, internal audits, and inspection  methodologies.

· Proficiency  with ERP/WMS systems and Microsoft Office (Excel, Word, PowerPoint).

· Strong  analytical and problem-solving  skills with attention to detail.

· Excellent  communication and organizational skills.

· Ability  to manage multiple priorities and respond to changing business needs.

· Ability  to collaborate cross-functionally  in a fast-paced  global environment.

· Must be able to remain in a stationary position for long periods of time during the shift. 

· Finger,  wrist and hand dexterity with repetitive motion