Quality Control Manager

The Opportunity:
 

The Quality Control (QC) Manager is responsible for developing, implementing, and managing the program's Contractor Quality Control (CQC) Program to ensure compliance with contract requirements, organizational standards, and customer expectations. This position oversees quality assurance processes, conducts compliance reviews, monitors program performance, and drives continuous process improvement to ensure all contractual deliverables meet established quality standards. The Quality Control Manager serves as the primary point of contact for quality management activities and works closely with program leadership, government representatives, and cross-functional teams to ensure operational excellence throughout the contract lifecycle.
 

Responsibilities:

• Develop, implement, maintain, and continuously improve the Contractor Quality Control (CQC) Plan in accordance with contract requirements and customer expectations.
• Establish quality management processes, procedures, and performance metrics to ensure consistent delivery of high-quality products, services, and program deliverables.
• Conduct routine quality audits, inspections, and compliance reviews to verify adherence to contractual requirements, organizational policies, and industry best practices.
• Monitor program performance and identify quality trends, risks, and opportunities for continuous improvement.
• Identify non-conformities, document deficiencies, perform root cause analysis, and oversee implementation of corrective and preventive actions (CAPA).
• Verify the quality and completeness of program deliverables prior to customer submission.
• Maintain quality documentation, inspection records, audit reports, corrective action logs, and other program compliance artifacts.
• Coordinate internal and external quality assessments, customer inspections, and government audits.
• Collaborate with program management, technical teams, subcontractors, and support organizations to resolve quality issues and improve operational performance.
• Develop and deliver quality awareness training to promote compliance and continuous improvement across the program.
• Prepare quality performance reports, metrics, and executive-level briefings for program leadership and government stakeholders.
• Ensure compliance with applicable federal regulations, contract requirements, organizational policies, and quality management standards.
• Promote a culture of quality, accountability, and continuous process improvement throughout the organization.

Qualifications:
Required: 

• Bachelor’s degree in business, Quality Management, Engineering, Information Technology, or a related field (or equivalent experience).
• 10+ years of experience managing quality control or quality assurance programs supporting Federal Government, Department of Defense (DoD), or General Services Administration (GSA) contracts.
• Demonstrated experience developing and implementing Contractor Quality Control (CQC) Plans and quality management processes.
• Experience leading quality audits, compliance reviews, corrective action programs, and continuous improvement initiatives.
• Strong understanding of contract compliance, performance metrics, risk management, and quality management principles.
• Active TS/SCI security clearance.
• Excellent analytical, organizational, communication, and leadership skills.

Desired:

• Project Management Professional (PMP) certification.
• Experience supporting large-scale enterprise IT, professional services, or mission support contracts.
• Experience with ISO 9001 Quality Management Systems or similar quality frameworks.
• Certification in Quality Management (ASQ Certified Quality Manager, Certified Quality Auditor, or equivalent).
• Experience preparing for and supporting government inspections and performance evaluations.
   

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: