The Role
Leads warehouse quality operations, trains and develops Quality Inspectors, monitors performance, conducts inbound customer inspections, validates inventory and defects, and ensures compliance with retailer standards and company procedures. The role drives cross-training, process improvements, special projects, and consistent quality practices while directly supervising hourly employees. It requires accurate documentation using computer terminals or scan guns, physical inventory counting, communication skills, and the ability to lift 50 pounds.
Summary Generated by Built In
Job Summary & Responsibilities
Compensation & BenefitsWe offer a competitive benefits package that includes health, dental, and vision insurance, life and disability, paid holidays, time off, retirement savings plan participation, and additional employee programs.
Shift: A-Sunday-Wednesday-5:00am-3:30pm or C2-Mon-Tue-Thur-Fri-5:00am-3:30pm
Exciting NEW Pay Incentives at RJW!
- Attendance Incentive - Up to $2400 bonus for good attendance. (Refer to Policy for Rules and Details)
- Referral Bonus - Up to $500 per referral (Refer to Policy for Rules and Details)
- Hiring Bonus - Up to $1000 (Refer to Policy for Rules and Details)
- Step increase program- Pay will increase by $.50 after 90 days and again after 180 days (Material Handlers Only)
- Certified/qualified Forklift/Walkie Rider/Cherry Picker drivers will receive an additional $0.50 p.hr
- Certified/qualified Reach Truck drivers will receive an additional $1.00 p.hr
RJW Logistics Group is HIRING!
OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.
RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.
Empower Your Future with Our Employee Ownership Program
We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to:
- Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
- Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
- Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
- Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
- Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.
Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.
Job Purpose:The Quality and Compliance Lead will oversee activity of the quality department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes. The intent of the role is to identify gaps in compliance to our standards in an effort to promote maximum warehouse efficiencies and an elimination of inbound defects from our customers. This role is critical in team development, training and ensuring consistency amongst all. They will be an integral part of the company's overall quality objectives.
Essential Duties and Responsibilities:
- Responsible for training and development of new Quality Inspectors
- Responsible for consistency of QI of hourly Quality Inspector performance
- Ensures hourly employees have the resources needed to perform job functions
- Provides candid feedback on day to day Quality Inspector performance as well as providing input on yearly evaulations
- Performs Inbound Customer Inspections to validate quality of case, pallet and load inbound to RJWResponsible for strategy and execution of departmental cross-training
- Owns responsibility of driving awareness/education/adherence to Retailer's standards
- Drive and implement improved processes and conduct special projects as guided by direct leadership
- Displays ability to lead and develop a team showing all respect and displays an ability to motivate and accomplish goals.
Additional Responsibilities:
This is an hourly introduction to leadership role and will have direct reports
Qualifications:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Must be able to communicate, read, write, and speak English
- Ability to display proficiency in both oral and written routine reports and correspondence.
- Ensures compliance to inventory processes and procedures, and contractual obligations.
- Ability to physically count and validate inventoryUtilize computer terminal/scan gun accurately to document defects identified
Education and/or Experience Required:
- High School Diploma or GED (General Education Diploma) equivalency.
- Ability to read and interpret documents such as safety rules, operating/maintenance instructions, and procedure manuals.
- Further ability to apply and put that knowledge into action as inspections are performed.Ability to read and write emails.
- Ability to physically count articles or products on shelves, racks and pallets.Forklift certification a plus.
Computer Skills:
- Proficient with Microsoft Office Suite or related software.
- Preferred: Knowledge and proficiency with RJW WMS
Physical Demands:
- While performing duties of this job, the employee is regularly required to talk or hear
- The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and armsMust be able to lift 50 lbs.
Employer Rights:
This job description is intended to provide general information about the Quality & Compliance Leadposition. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Quality & Compliance Lead, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform.As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of the RJW Transport, Inc. The Company has the right to revise this job description at any time.
Employment-At-Will:
It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period. Just as our associate's, reserve the right to resign their employment at any time for any reason the Company reserves its right to terminate an associate any time for any reason either with or without cause. Neither this Job Description nor any of its individual terms constitutes commitments between the Company and its associates as to the terms, conditions or duration of employment, nor does it modify the prevailing Employment-At-Will relationship.
Benefits:
- 401(k) matching
- Medical/Dental/Vision insurance
- Employee discount
- Flexible spending account
- Health savings account
- Paid time off
- Sick Days
- Long-term Disability Insurance
- Short-term Disability Insurance
- Accidental Insurance
- Critical Illness Insurance
- Disability Insurance
Skills Required
- High school diploma or GED equivalency
- Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and inspection information
- Ability to communicate, read, write, and speak English
- Ability to complete routine oral and written reports, correspondence, and emails
- Ability to ensure compliance with inventory processes, procedures, and contractual obligations
- Ability to physically count and validate inventory and products on shelves, racks, and pallets
- Accurate use of a computer terminal or scan gun to document identified defects
- Ability to stand, walk, handle materials, reach, talk, and hear regularly or frequently
- Ability to lift 50 pounds
- Forklift certification
- Proficiency with Microsoft Office Suite or related software
- Knowledge and proficiency with RJW WMS
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The Company
What We Do
RJW Logistics Group is a leading retail logistics and consolidation provider that out-performs the market by bringing your product to the retail shelf on-time, in-full, and at a lower overall cost. We serve over 100 national retailers, delivering our customers’ products 98%+ OTIF on average, and offering compliance solutions that ensure you don’t experience fines and fees. Our full suite of in-house customer solutions and proprietary technologies streamline the supply chain process and simplify your retail efforts, including value-added services, asset-based transportation and warehousing, 99%+ inventory accuracy, automated dispute resolution, online traceability, trade show services, and more.
