Quality Control Director

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Hong Kong
1-50 Annually
Retail
The Role

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS 

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

RESPONSIBILITIES:

  • Drive continuous improvement strategies across manufacturing partners and logistic operations.
  • Establish, measure and validate quality metrics then consolidate data sources to streamline critical quality improvement initiatives
  • Prepare and manage factory assessment/audit, qualification 
  • Work closely with Sourcing and Merchandising teams on product launches, continuous improvement and support ongoing production
  • Leverage experience and knowledge of the sourcing base, ensure that they are socially complied
  • Keep abreast on latest regulations and implement necessary adjustments for compliance
  • Lead and collaborate with internal and external stakeholders on product quality improvement
  • Develop, implement and manage CA/PA programs, and share the learning for process improvement
  • Establish solid working connections with key internal and external partners to guarantee all quality systems, best practices and tools are properly rolled out and utilized

REQUIREMENTS:

  • Experience leading technical quality improvement initiatives 
  • Auditor certification or auditing experience in consumer goods industries
  • Knowledge of relevant quality tools and methodologies (e.g., FMEA, Root Cause Analysis, Statistical Process Control, etc.).
  • Quality management experience within manufacturing, processing engineering in CPG 
  • Strong understanding of quality management principles
  • Proven track record of. Evidence of ability to think strategically and communicate in a structured way
  • Proven track record in driving impact - e.g. defect reduction, continuous improvement or efficiency improvement.

We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.

Pay Range
$1$50 USD
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 
If you require reasonable accommodation during any part of the application or interview process, please contact [email protected]. We are committed to ensuring an inclusive and accessible hiring process for all candidates.
 
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

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The Company
HQ: San Francisco, CA
565 Employees
Year Founded: 2018

What We Do

We started Quince to challenge the existing idea that nice things should cost a lot. Our mission is simple: create an item of equal or greater quality than the leading luxury brands at a much lower price.

We did this by revising every part of a traditional retailer's playbook. We cut out all the middlemen and managed every element of the item's creation ourselves, including packaging and transportation.

The end result: Quince goods are incredibly high quality, made in a sustainable way, and sold at radically lower prices. We hope you’ll compare our products with any premium branded ones, and see why our customers rate Quince so highly.

Quince has raised $65 MM from Insight, Founders Fund, 8VC, Basis Set Ventures., and Luggard Road.

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