Jobs at Quince

Strategic Finance Manager partnering with senior leadership on forecasting, long-range planning, annual operating plans, reforecasts, financial modeling, scenario analysis, unit economics, KPIs, and strategic initiatives. The role develops executive and board-level reporting, translates operational performance into financial insights, supports resource allocation and profitability decisions, and improves financial processes and planning systems. It requires advanced analytical, communication, and cross-functional collaboration skills in a fast-growing, technology-enabled consumer business.

The Account Executive will manage and grow a portfolio of enterprise merchandise clients, driving sales growth and relationship management.

Own paid social strategy, execution, and optimization across Meta, TikTok, Pinterest, YouTube, and emerging channels. Manage significant media budgets against ROAS and customer acquisition targets, analyze attribution and campaign performance, run audience and creative experiments, and identify scalable growth opportunities. Collaborate with creative, merchandising, product, analytics, and leadership teams to improve measurement, creative effectiveness, budget allocation, and customer acquisition.

Manage and scale paid search programs across Shopping and text ads on Google, Bing, Brave, and emerging platforms. Own feed optimization, product-level testing, granular campaign structures, keyword portfolios, bidding strategies, and performance improvements. Use analytics and experimentation to drive customer acquisition, scalability, and ecommerce growth while coordinating multiple priorities and projects.

Provides empathetic, accurate customer support across chat, email, phone, and social channels. Resolves issues, guides customers on products and policies, uses service tools efficiently, identifies recurring friction points, and represents the Quince brand. The role requires maintaining response-time, accuracy, productivity, and customer experience standards while working a fixed hybrid schedule with four onsite days weekly, including weekends.

Provides French- and English-language customer support through chat, email, phone, and social channels. Resolves issues empathetically, guides customers through products and services, manages interactions end to end, and identifies recurring customer insights to improve service. Requires at least two years of customer service experience, strong communication skills, digital adaptability, and a quiet remote-work environment with reliable high-speed internet. Candidates near Toronto work onsite; others may work remotely.

The Sourcing Manager for Bags & Accessories will identify and onboard vendors, manage supplier relationships, improve product costs and quality, and enhance operational excellence across the leather bags category.

Lead the design and development of scalable backend systems, make architecture decisions, solve complex distributed-systems challenges, and drive reliability, observability, and engineering best practices. The role includes mentoring engineers, influencing technical strategy across teams, collaborating with product, data, and infrastructure groups, and contributing to hiring and team development.

Lead the technical vision and architecture for Quince’s warehouse technology ecosystem, including warehouse integrations, a proprietary WMS, fulfillment, inventory, and returns platforms. Design scalable distributed and event-driven systems, standardize APIs and integrations, ensure reliability and data integrity, and guide multi-tenant architecture. Drive AI integration into operational workflows, mentor senior engineers, influence multiple teams, and partner with warehouse, logistics, product, and business stakeholders.

Provides thoughtful customer service in German and English across phone, chat, email, and social channels. Resolves issues empathetically, manages interactions from start to finish, uses service tools efficiently, shares recurring customer insights, and develops product expertise. The hybrid Barcelona role requires four in-office days weekly after training, a quiet workspace, and reliable high-speed internet.

Own Quince’s affiliate, influencer, and brand partnership strategy for the German market. Recruit and optimize partners, negotiate contracts and incentives, manage agencies and affiliate technology, ensure tracking and tagging, analyze campaign and category performance, build scalable processes, and oversee forecasting, reporting, and revenue growth targets.

Provides end-user IT support for warehouse operations and distributed employees, including device provisioning, asset management, identity and access administration, network troubleshooting, endpoint security, onboarding and offboarding. Manages MDM platforms, resolves hardware and software issues, supports infrastructure and conference room technology, documents procedures, assists with audits, and improves IT workflows through scripting and automation.

Leads global ocean freight procurement strategy, carrier and NVOCC negotiations, capacity planning, contract sourcing, network optimization, compliance, and execution across Asian trade lanes. Owns cost savings, service-level performance, volume commitments, risk mitigation, and strategic modal shifts. Partners with supply chain, finance, planning, sourcing, and compliance leaders while managing a small procurement team and executive reporting.

Leads apparel sourcing for men’s woven tops across China and Southeast Asia. Responsibilities include identifying and onboarding suppliers, managing vendor performance, optimizing costs and margins, improving replenishment and capacity planning, ensuring ethical and sustainable compliance, managing sourcing risks, and developing long-term supplier relationships.

The International Tax Director will build and lead Quince’s global tax function, supporting market entry across Europe, Mexico, Australia, and other countries. Responsibilities include international tax planning, entity structuring, permanent establishment risk, transfer pricing, indirect tax, global filings, tax infrastructure, and external advisor management. The role partners closely with Accounting, Legal, People Ops, Supply Chain, and International teams while translating complex tax requirements into actionable business guidance.

This is an uncompleted job template for a Quince role. The description provides company background, culture, equal opportunity information, hiring procedures, and placeholder sections for the role title, responsibilities, qualifications, physical requirements, and compensation. No specific position duties or qualifications are supplied.

Own and administer Gladly and connected CX systems across European markets. Configure routing, queues, permissions, SLAs, integrations, and localized business rules; launch new market environments; conduct QA and UAT; monitor platform performance; validate downstream data; resolve configuration defects; maintain documentation; and identify scalability risks. The role requires regular collaboration with US-based teams and onsite work in Barcelona.

Leads denim sourcing and supply-chain strategy, including factory partner identification, onboarding, development, and performance management. Drives quality, replenishment speed, inventory availability, margin improvement, and operational excellence across global manufacturing partners. Collaborates with Merchandising and Product Development on denim catalog expansion, product commercialization, and fabric innovations. Conducts quarterly business reviews and supports continuous improvement through technology, analytics, and AI-enabled tools.

Supports supplier identification, evaluation, onboarding, contract and pricing negotiations, supplier performance monitoring, market research, procurement data analysis, logistics coordination, and sourcing record maintenance. Collaborates with design, production, and quality teams to align sourcing strategies, ensure product quality and compliance, achieve cost savings, and support timely delivery.

Manage first-mile international freight operations from manufacturing sites to global warehouses. Coordinate air and ocean shipments, negotiate rates, manage forwarders and vendor shipments, oversee customs documentation and SLAs, track partner performance, build logistics playbooks and KPI dashboards, identify cost and process improvements, support drop-ship operations, and lead a small coordinator team.