Quality Assurance Technical Training Manager

Description

Position Summary

The Technical Training Manager is responsible for the design, implementation, and continuous improvement of the FAA Part 145 training program and manual in accordance with regulatory requirements and operational needs.

This role ensures that all technical personnel are properly trained, qualified, and compliant to perform maintenance, inspection, and testing activities on aircraft engines and components. It would also require internal consulting  with several departments in the form of  intake, development, and execution of training solutions.

The position plays a critical role in driving safety, quality, and workforce capability while supporting CTS Engines’ commitment to operational excellence and its “Forever Forward” culture.

Key Responsibilities:

Training Program Management (FAA Part 145 Compliance)

• Maintain the Repair Station Training Program in accordance with FAA 14 CFR Part 145 requirements 
• Ensure compliance with: 
  • Repair Station Manual (RSM) and Quality Management System (QSM) standards and practices
  • Training Program Manual (TPM)  
  • FAA/EASA regulations and customer requirements
  • Additional international regulatory agency requirements 
• Coordinate with QA Manager on audits and provide training records/documentation as required 

Technical Training Development

• Plan, design, source, and/or deliver curriculum and training sessions for: 
  • Engine platforms (CF6, PW2000, GP7200) 
  • Inspection techniques and tooling 
  • Maintenance procedures and documentation 
• Partner with Engineering, Quality, and Operations departments to ensure training reflects current technical data and processes 

Human Factors & Safety Training (Your differentiator)

• Implement Human Factors, SMS, and error prevention programs 
• Plan, design, and deliver training on: 
  • Maintenance Resource Management (MRM) 
  • Safety culture and risk awareness 
  • Incident case studies and lessons learned 

Qualification & Certification Management

• Establish and maintain: 
  • Employee qualification matrices 
  • Task authorization and certification tracking 
• Ensure all personnel meet initial and recurrent training requirements 
• Support and maintain the On-the-Job Training (OJT) programs and peer-to-peer development cohorts
• Align with department-level Subject Matter Experts (SMEs) to enhance learning experiences and reach

Training Analytics & Continuous Improvement

• Track training effectiveness through: 
  • Audit findings 
  • Quality escapes 
  • Rework trends 
• Develop KPIs and dashboards for leadership visibility 
• Drive continuous improvement initiatives aligned with operational goals 

Cross-Functional Collaboration

• Partner with: 
  • Quality Department (compliance & audits) 
  • Operations Department (production readiness) 
  • HR Department (new hire training, onboarding & workforce planning) 
• Support recruitment efforts by defining training pathways for new hires, interns, and experienced operations employees.

Requirements

 Qualifications Required

• Associate’s degree in aviation, Engineering, Human Factors, or related field (or equivalent experience) 
• Minimum 3-5 years in MRO, aviation maintenance, inspection, or quality within an FAA Part 145 environment 
• Strong knowledge of: 
  • FAA regulations (14 CFR Part 145, Part 43) 
  • Repair Station Training Program requirements 
  • Overall MRO functions
• Experience in developing and delivering technical training programs 

Preferred

• A&P License is a plus
• Train the Training certification current
• Experience in engine MRO (CF6, PW2000, GP7200) 
• Experience with Learning Management Systems (LMS) 
• Bilingual (English/Spanish) is a plus