Quality Assurance Supervisor

Reposted One Month Ago
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Sumas, WA, USA
In-Office
75K-85K Annually
Senior level
Sales
The Role
The Quality Assurance Supervisor will manage quality assurance metrics, drive resolution of quality issues, oversee testing processes, and ensure compliance with quality standards in manufacturing operations.
Summary Generated by Built In

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!
 

Job Description

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry.

Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

WHAT’S IN IT FOR YOU?

  • Competitive salary ($75,000.00 - $85,000.00)
  • Competitive health and benefit plan
  • Competitive matched retirement savings program
  • The opportunity to join a continuously growing organization with focus on Diversity and Inclusion
  • The opportunity to work with an industry leader in manufacturing

WHEN YOU JOIN US YOU WILL BE;

  • Develops and manages quality assurance metrics to measure opportunities for improvement, progress on goals and accountability for performance.
  • Identifies, troubleshoots and drives resolution of production quality deficiencies and problems.
  • Works in conjunction with the Process Engineer to reduce variation and eliminate waste in all plant processes.
  • Monitors quality impact of new production processes, methods or equipment
  • Identifies relevant quality training needs and implements training.
  • Implements ongoing quality improvement processes and procedures working with interdepartmental teams and with the involvement of the production employees.
  • Manages and audits the planning and execution of daily lab quality assurance testing and production quality testing.
  • Monitors vendor compliance to quality standards.
  • Designs, manages and controls documentation and report procedures as well as the communication of progress results to plant Key Performance Indicators in the area of Quality.
  • Reviews customer claims identifying root causes and leads the development and implementation of corrective action plans in conjunction with the process engineer and the Operations team.
  • Organizes and manages quality assurance function in close-cooperation with IKO Quality/Research and with the management team (Member of Local Management Team).
  • Monitors performance by utilizing data and statistical analysis.
  • Collates and analyses performance data and charts against defined parameters and reports the results/action plan in Monthly Raw Material Variance meetings with senior management.
  • Manages and maintains the Plant’s quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.
  • Sets QA compliance objectives and insures that targets are achieved.
  • Acts as company quality representative in customer visits.

OUR IDEAL CANDIDATE;

  • Post-secondary education in a technical field with a degree in chemical or mechanical engineering preferred.
  • Minimum 5 years of experience in an industrial process manufacturing environment in a quality assurance role with hands-on experience with quality management systems.
  • Experience in statistical process control, process optimization and continuous improvement including experience with Six sigma and Lean Manufacturing preferred
  • Demonstrates values of integrity, respect for others accountability and a strong bias for action
  • Able to achieve results individually and as a member of a team
  • Proven time management and organizational skills
  • Strong attention to detail and data-driven
  • Proficient with MS Excel, Word, Access, Powerpoint
  • Excellent communication (written, verbal, and presentation) and interpersonal skills

IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

#LI-BS1

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.
 

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Skills Required

  • Post-secondary education in a technical field, preferably in chemical or mechanical engineering
  • Minimum 5 years of experience in an industrial process manufacturing environment in a quality assurance role
  • Hands-on experience with quality management systems
  • Experience in statistical process control and process optimization
  • Experience with Six Sigma and Lean Manufacturing
  • Strong attention to detail and data-driven
  • Proficient with MS Excel, Word, Access, Powerpoint
  • Excellent communication skills

IKO North America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IKO North America and has not been reviewed or approved by IKO North America.

  • Fair & Transparent Compensation — Pay is considered fair or decent for many roles, with certain sales and engineering positions viewed as solid for the sector. This points to competitive compensation in those tracks relative to typical manufacturing roles.
  • Strong & Reliable Incentives — Overtime and shift differentials in plants can materially boost take‑home pay for hourly roles. This makes total earnings more attractive where extra hours are available.
  • Retirement Support — A 401(k) with company match appears across multiple U.S. postings. Retirement benefits help round out a standard, competitive total compensation package.

IKO North America Insights

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The Company
HQ: Calgary
1,225 Employees
Year Founded: 1951

What We Do

IKO Roofing is a worldwide leader in the roofing, waterproofing, and insulation industry for residential and commercial markets. A vertically integrated company, IKO operates more than 30 manufacturing plants throughout North America and Europe. IKO is a family-owned business established in 1951.

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