Quality Assurance Specialist / Supported Living

Posted Yesterday
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Olympia, WA, USA
In-Office
24-27 Hourly
Mid level
Other
The Role
Verifies service quality and compliance with internal policies and state and federal regulations across supported living, developmental disability, behavioral, and employment programs. Supports strategic planning, policy and form development, systems maintenance, and program assessments. Requires experience serving individuals with developmental disabilities, knowledge of quality assurance and adult training, computer proficiency, transportation, and travel between program locations.
Summary Generated by Built In
Company Description

Who we are: 

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are - providing person-centered supports that allow individuals with intellectual/developmental disabilities and/or complex medical needs to live as independently as possible.

Our team is united by a shared commitment to making a real difference, and we encourage you to embrace this opportunity to impact someone’s life!

Company Perks/Benefits: 

  • Starting pay $24.00 (Full wage scale $24.00-$26.75)

  • Full Time Monday-Friday 9am-5pm 
  • Medical, Vision and Dental Insurance for eligible employees 

  • Supplemental Insurance 

  • Flex Spending and HSA Accounts for eligible employees 

  • Pet Insurance 

  • Life Insurance for eligible employees 

  • 401 K plan with up to 3% employer match after one year of service 

  • PAID TIME OFF (PTO) for eligible employees 

  • PTO Donation 

  • Growth and Development Opportunities 

  • Employee Referral Program 

  • Employee Assistance Program 

  • National Brand Discounts 

  • Tapcheck- early pay access 

  • PAID training and orientation 

Job Description

What You Get To Do: 

The Quality Assurance Specialist will verify the quality of the services provided and compliance with internal policies and state/federal regulations in programs across Dungarvin Inc, including Supported Living services, Developmental Disability Agency (DDA) services, developmental and behavioral services, and employment services.  Assist with strategic planning, policy/systems/forms maintenance and development, and program assessments.  

Qualifications

What Makes You a Great Fit: 

  • 3 years of experience working with individuals and programs for people with developmental disabilities with progressive levels of responsibility required.  

  • High School Diploma or GED 

  • Preference given to applicants with a college degree in special education, social work, psychology, or related field is preferred.   

  • Must have a strong commitment to the on–going improvement of services for individuals with disabilities.  

  • Must have knowledge of adult training techniques and quality assurance processes.    

  • Must have software and computer proficiency including Microsoft Word and Excel.   

  • Ability to travel to various program locations and work various hours.

  • Have a valid Drivers License and a reliable vehicle. 

Additional Information

Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an equal opportunity employer. 

#EMWIJ

10/1

Skills Required

  • Three years of experience working with individuals and programs serving people with developmental disabilities, with progressive levels of responsibility
  • High school diploma or GED
  • College degree in special education, social work, psychology, or a related field
  • Strong commitment to ongoing improvement of services for individuals with disabilities
  • Knowledge of adult training techniques and quality assurance processes
  • Proficiency with software and computers, including Microsoft Word and Excel
  • Ability to travel to various program locations and work various hours
  • Valid driver's license and reliable vehicle
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The Company
HQ: Saint Paul, MN
1,382 Employees
Year Founded: 1976

What We Do

A LITTLE ABOUT US: Dungarvin is a national organization of privately owned companies that provide high quality, community-based supports to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families. Because each individual we support is unique, we strive to provide services that are tailored to each person's own hopes, dreams, goals and needs. Under the support of Medicaid and Community Support Waivers Dungarvin is proud to create custom solutions to each person served. Mission: "Respecting and responding to the choices of people in need of supports." Dungarvin assists each person we serve to realize his or her own hopes, dreams, goals and aspirations. PHILOSOPHY: We believe each person has his or her own set of aspirations, goals, strengths, and dreams. FUN FACT: Our founders Tim Madden (24 years old) and Diane (23 years old) decided to start a business that would provide community housing for people with intellectual and developmental disabilities. Through diligent research and planned Tim and Diane officially opened their first 15 person residential program in St. Paul, Minnesota in March 1976. Tim and Diane were the live-ins for that first program and they have continued their leadership of the organization since. Through the success of that program Dungarvin has grown to employ approximately 4,000 people who currently provide supports to over 4,712 individuals across 14 states.

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