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Mumbai, Maharashtra, IND
In-Office
212K-302K Annually
Senior level
Social Impact
The Role
Provides pharmaceutical and medical device quality assurance expertise for MSF’s international supply chain. Responsibilities include validating suppliers, maintaining product and supplier databases, reviewing technical documentation, monitoring product quality, supporting procurement and GDP compliance, addressing non-conformities and recalls, coordinating audits, and advising logistics stakeholders. The role is based with the South Asia Supply Hub and requires travel within India and abroad.
Summary Generated by Built In

 

          Job Purpose

 

The MSF OCA Logistics Department ensures the international supply chain - and provides logistics and technical support to the MSF-OCA medical humanitarian programs conducted in the various project countries.
 
The OCA The logistics Department consists of 4 core units, including the European Supply Centre - Amsterdam Procurement Unit (ESC-APU), the Field Support Unit (FSU - Operational Logistics, Technical Logistics & Field Supply Chain Management), the End-To-End Supply Chain Excellence Unit (E2ESC), and newly established Quality Assurance & GDP-Compliance Unit (QACU). ESC-APU is responsible for sourcing, procurement and processing the orders for supplies from some 26 project countries in accordance with Service Level Agreements. The FSU includes a wing centered around supporting the country programs in terms of Operational Logistics and Field Supply Support and a wing focused on Technical Logistics support. The E2ESC Unit ensures pertinence and facilitates continuous improvement of the End-to-End Supply Chain performance, strategies, processes and practices. QACU ensures that MSF-OCA meets the applicable regulatory requirements and notably those in relation to the Good Distribution Practices (GDP) guidelines as a licensed wholesale distributor of medicines and medical products, and is responsible for the organization’s quality management framework and expertise on quality assurance of pharmaceuticals, medical devices and specialized food products throughout the supply chain.  
 
This position will play a key role in contributing to the achievement of the MSF South Asia Supply Hub (SASH) strategy.
 
This position holder will work in the Quality Assurance & GDP-Compliance Unit. and will be based with the MSF South Asia supply team.

          Main objectives


  • You are responsible for expert advice and support about quality assurance and the procurement. Of pharmaceuticals or medical devices.

 

Job responsibilities

  • You validate sources of supply in compliance with international standards and the MSF Qualification Scheme
  • You maintain the various databases, ensuring product and supplier information, technical documentation and validation status is accurate.
  • You monitor and evaluate the quality of pharmaceuticals products / medical devices to be delivered to the country programs ensuring adequate documentation and adherence to the relevant procedures and policies.
  • You provide expert advice and technical support to facilitate the procurement and supply chain processes and you keep yourself educated with legislation in the various areas of your expertise.
  • You are a member of the OCA Quality Assurance team in QACU and work in coordination with stakeholders in the OCA Logistics and Public Health Departments, and with respective International Office QA Coordination teams.
  •  You work as a member of the MSF South Asia Supply Hub team

Specific tasks


  • Validated sources of supply (products-supplies/manufacturer combinations) in compliance with regulatory directives and MSF standards.
  • Technical and QA related documentation of procured medicines/ medical devices, maintenance of the associated databases and manuals.
  • Advice and support to tactical procurement specialists regarding sourcing strategies.
  • Advice and support to GDP Responsible Person in relation to non-conformities and quality alerts /recalls.
  •  Quality of documentation accompanying delivered pharmaceutical products/ medical devices of selected suppliers or purchase orders. (e.g., packing list, certificate of analysis).
  • Manufacturer audit results (in concentration with/ as requested by the MSF IO).
  • Participation in intersectional projects agreed by MSF-OCA.
  • Willingness/readiness to travel inside of India and to different locations abroad.



Requirements
Educational Requirement

  •  Master’s and/or Bachelor’s degree in Pharmacy; Must be a registered pharmacist

Relevant Experience
  •   At least 8 years of total experience with minimum 5 years of working experience in a pharmaceutical domain industry with international pharmaceutical distribution in a comparative setting (in terms of size and complexity of operations and product groups)
  •   Audit and Quality Assurance experience; technical knowledge of pharmaceuticals/ medical devices regarding usage and quality validation
  •   Knowledge and expertise in the Indian pharmaceutical industry is essential
  • Experience and/or knowledge of the humanitarian sector is highly desirable
  •   MSF Field experience will be an advantage for this role.
Other requirements
  •  You have strong interpersonal skills and are proficient in English (speech and writing)
  •  Hindi is a strong asset



Benefits

We Offer:

  •   Contract duration is one year with a possibility of contract period extension.
  •   A stimulating, professional environment in a reputed international organization.
  •   Compensation per month range INR 2,11,604/- to INR 3,01,697/- (Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually; final salary will depend on the scaling of the CV as per MSF criteria).
  •    13th Month bonus additional.
  •    Medical: MSF provides medical reimbursement for employees and their dependents as per MSF health care policy.
  •   All benefits are subject to tax deductions.

 

How to Apply: Please send a copy of your updated CV together with a letter of motivation by clicking on the link below:

Work with MSF

Application checklist:

  • Please check that you have included the following in your application:
  •   An updated CV/ profile along with the Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role. (both documents should be share as one file - MSWords or PDF).

Remarks:

       • Only short-listed candidates will be contacted.

Last application date: 15th July 2026



Skills Required

  • Bachelor’s and/or Master’s degree in Pharmacy
  • Registered pharmacist
  • At least 8 years of total professional experience
  • At least 5 years of experience in the pharmaceutical industry, including international pharmaceutical distribution
  • Audit and quality assurance experience
  • Technical knowledge of pharmaceuticals and medical devices, including usage and quality validation
  • Knowledge and expertise in the Indian pharmaceutical industry
  • Strong interpersonal skills
  • Proficiency in spoken and written English
  • Experience or knowledge of the humanitarian sector
  • MSF field experience
  • Hindi language skills
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The Company
182 Employees
Year Founded: 1995

What We Do

Médecins Sans Frontières (MSF) India, also known as Doctors Without Borders, is an independent medical humanitarian organization providing emergency aid and essential healthcare to people affected by conflict, disasters, epidemics, healthcare exclusion, and other crises. In India, MSF works with marginalized communities, addressing infectious diseases, mental health, safe abortion, and other critical health needs through medical programs and related humanitarian support.

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