Reporting to the IT Director, the QA Manager for Commercial and Connectivity will provide strategic and technical leadership to support the delivery of effective testing for Dyson’s Commercial and Connectivity function delivered by 3rd party resource. It's a blend of supplier management, strategy, coaching, influencing, and governance. This role requires extensive test governance and leadership experience across multiple complex projects and programmes, offshore and in-house to provide subject matter expertise to team members and internal/external stakeholders.
Your responsibilities in this role will include:
- Accountability for the successful delivery of QA across Commercial and Connectivity for all test phases and test types.
- Providing the point of authority for QA for this area.
- Defining and implementing QA policy.
- Implementing transformation projects and initiatives within QA.
- Managing Dyson QA Leads whose role is to support you and be hands on in delivering your strategies for their areas.
- Managing 3rd parties, including fostering a ‘one team’ culture.
- Establishing strong working relationships with stakeholders.
- Articulating risk to stakeholders.
- Being an escalation point for portfolios and projects.
- Ensuring adherence to best practice.
- Working with the QA Managers of other functions as part of a guild to create further efficiencies across Dyson.
- Demand management.
- Cost management.
- With a demonstrable background in the governance and delivery of exceptional test processes and practices in a variety of complex delivery landscapes, you will now use this wealth of experience to be an exceptional QA leader.
- Comfortable working within a global, matrixed and managed service environment with onshore and offshore stakeholders / partners.
- A technologist as much as a tester, you will have the ability to work at the senior/strategic level and at lower process/technical/tooling levels.
- Ability to collaborate and influence across both technical and non-technical stakeholders, resources and teams.
- Exceptional understanding of technology and testing, including common solutions and architectures, emerging technologies and testing trends, as well as current test techniques/ technologies/ tooling.
- Dynamic, self-motivated with a desire to produce the best solution possible.
- Ability to deliver under pressure whilst showing attention to detail.
- Ability to show sensitivity to the wider cultural differences across Dyson globally.
- Advocate of process improvement and innovation.
- Ability to influence others and communicate with impact at senior levels across the organisation.
- Ability to lead the resolution of Quality Assurance risks through a range of internal and external resources.
- Ability to structure and implement QA processes and procedures.
- Ability to think strategically.
- Outstanding interpersonal communication skills.
- Assertive.
- Experience of QA leadership and QA governance across QA teams of more than 50 people.
- Experience of governance of 3rd parties.
- Experience of line management and coaching.
- Experience of implementing and shaping test strategies at the enterprise level.
- Experience of working collaboratively with a wide range of technical and non-technical stakeholders
- Experience of appropriate test tools
- First class written and verbal communication skills
- Experience of improving Test Automation Frameworks (e.g. Selenium, Smartbear, Worksoft Certify, Tricentis Tosca)
- Experience of building and implementing Non-Functional Testing Strategies (e.g. based on Jmeter, Neoload, Puppeteer)
- Experience of building and implementing QA Environment strategies including infrastructure, test data, and CI/CD tooling.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.
Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.
Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.
The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
