The tasks and responsibilities required of the Quality Assurance Manager are outlined below: Quality/Inventory Control:
· Champion of quality within the facility.
· Proven experience in Quality Management System (QMS), HACCP, Risk Assessments, audits, and compliance.
· Collects, tracks, and organizes data to provide performance feedback to the operation; responsible for suggesting methods to improve areas of operational efficiency and service to our customer. (OS&D, System Adjustments, Location Errors etc.)
· Responsible for facilitating and coordinating those activities associated with any internal or external audit, inventory cycle count, or any other quality and inspection related event.
· Works closely with senior and department managers to address non-conformities from internal and external audits.
· Primary resource and main point of contact for quality related activities such as the management of inspection hold products, product recalls, product inspections, trailer inspections and similar activities.
· Maintains positive and service-oriented work relationships with our customers and internal operational business partners; works closely with key customer points of contact to resolve inventory and product control issues.
· Recognized as the inventory and related systems/process expert in managing product through the warehouse.
· Provide guidance and general support in resolving and researching inventory discrepancies.
Services:
· Responsible for the management of value-added services in the facility to include space sell-off tenants; primary contact for customer specialized service requests.
· Management of receiving, inventory, product order, picking and shipping processes for all value-added services.
· Establishes a strong working relationship and rapport with the customer with an emphasis on personalized service and value.
· Develops and implements processes and plans to meet customer requirements
The skill and qualifications required of the Quality Assurance Manager are outlined below:
· 3-5 years of supervisory/management experience in a logistics role.
· 3-5 years of inventory/quality control experience.
· Intimate knowledge of shipping/receiving, warehouse, inventory and material handling operations, methods, and practices.
· Leadership: previously demonstrated ability to lead people and get results through others. · Strong computer skills related to the use of Microsoft Office products, warehouse and inventory management systems and productivity tracking software.
· Strong communication skills (written, oral) along with a high level of interpersonal skills to handle sensitive and confidential situations.
· Ability to operate and train subordinates on all equipment associated within a warehousing environment. (Forklift, deep reach, walkie, RF scanner)
Skills Required
- 3-5 years of supervisory or management experience in logistics
- 3-5 years of inventory or quality control experience
- Experience with Quality Management Systems, HACCP, risk assessments, audits, and compliance
- Knowledge of shipping, receiving, warehouse, inventory, and material handling operations
- Demonstrated ability to lead people and achieve results through others
- Strong computer skills using Microsoft Office, warehouse and inventory management systems, and productivity tracking software
- Strong written, oral, and interpersonal communication skills
- Ability to operate and train employees on warehouse equipment, including forklifts, deep-reach equipment, walkies, and RF scanners
What We Do
Romark Logistics is a family-owned supply chain and logistics company founded in 1954. It provides storage and fulfillment, nationwide transportation management, co-packaging, customized supply-chain consulting, and industrial real-estate development. Serving consumer packaged goods, pharmaceutical, and retail clients, Romark combines personalized service with technology and automation to optimize warehousing, order fulfillment, inventory movement, packaging, and distribution operations for complex, multichannel supply chains.
