(USA) Manager, Quality Assurance Laboratory Testing

Reposted Yesterday
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Bentonville, AR, USA
Hybrid
80K-155K Annually
Senior level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
Manages laboratory quality assurance testing operations, including physical, mechanical, and performance testing; equipment calibration and troubleshooting; data analysis and technical reporting; audit documentation; regulatory and safety compliance; staff guidance; cross-functional collaboration; and continuous improvement initiatives.
Summary Generated by Built In
Position Summary...

What you'll do...Role summary:
The Manager, Quality Assurance Laboratory Testing, leads the execution and oversight of physical, mechanical, and performance testing to ensure product compliance and reliability. This role manages laboratory operations, including equipment maintenance, calibration, and troubleshooting, while ensuring adherence to safety and regulatory standards. Collaborating with cross-functional teams, the manager provides technical expertise, analyzes test data, and delivers accurate reporting to support business objectives. The position also involves supervising and developing laboratory staff, driving continuous improvement initiatives, and maintaining rigorous quality control to uphold organizational standards and operational excellence.
About the team:
The Quality Assurance team leads supplier quality management by implementing rigorous protocols and continuous improvement processes. They collaborate with suppliers to validate product performance before production, driving quality initiatives and managing corrective and preventive actions. The team ensures manufacturing processes meet high standards through strong leadership and effective communication. They assess supplier performance, provide actionable feedback, and support process enhancements. Committed to maintaining product quality and operational excellence, the team fosters accountability and consistent delivery aligned with Walmart’s dedication to customer satisfaction and operational integrity.
What you'll do:
  • Conduct and oversee physical, mechanical, and performance testing using standardized methods to ensure product compliance and reliability.
  • Analyze test data and prepare detailed, traceable reports for internal and external stakeholders.
  • Maintain laboratory instruments, ensuring calibration schedules are met and equipment performance is verified.
  • Troubleshoot equipment issues and coordinate preventative maintenance to minimize downtime.
  • Develop and maintain documentation for audits, certifications, and quality reviews.
  • Collaborate with cross-functional teams to align testing with business objectives.
  • Provide technical guidance on testing protocols and quality standards.
  • Support continuous improvement initiatives to enhance testing accuracy and operational efficiency.

What you'll bring:
  • Proven expertise in testing methodology, quality control, and verification and validation processes.
  • Strong project management skills to coordinate laboratory activities and ensure timely completion of assignments.
  • Ability to analyze test data accurately and prepare detailed, traceable reports for stakeholders.
  • Experience maintaining laboratory instruments and ensuring compliance with calibration and safety protocols.
  • Skilled in troubleshooting equipment issues and implementing preventative maintenance measures.
  • Effective communication skills to provide technical guidance and collaborate with cross-functional teams.
  • Commitment to continuous improvement and adherence to regulatory and organizational standards.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in a scientific or engineering discipline (for example, materials science, mechanical engineering, chemistry) and 3 years’ hands-on experience in product or material testing labs.
Option 2: 5 years’ experience in laboratory testing, quality assurance, or compliance.
Experience applying industry standards in a quality assurance or compliance setting.
Experience in lab equipment operation, calibration, and troubleshooting.
Experience interpreting test specifications and documenting detailed, technical test results.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Experience in third-party certification processes or internal audit support., Experience with Lab Information Management Systems (LIMS), SharePoint, or digital quality assurance tools., Experience working in consumer product compliance, furniture, general merchandise, or similar industries.

Masters: Business Administration

Primary Location...

1700 Se 5th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills Required

  • Bachelor's degree in a scientific or engineering discipline and 3 years of hands-on experience in product or material testing laboratories
  • 5 years of experience in laboratory testing, quality assurance, or compliance
  • Experience applying industry standards in a quality assurance or compliance setting
  • Experience operating, calibrating, and troubleshooting laboratory equipment
  • Experience interpreting test specifications and documenting detailed technical test results
  • Experience with third-party certification processes or internal audit support
  • Experience with LIMS, SharePoint, or digital quality assurance tools
  • Experience in consumer product compliance, furniture, general merchandise, or similar industries
  • Master of Business Administration

Walmart Global Tech Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.

  • Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
  • Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
  • Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.

Walmart Global Tech Insights

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The Company
HQ: Bentonville, AR
578,950 Employees

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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