Quality Assurance Manager

Posted Yesterday
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Cheadle, Stockport, Greater Manchester, England, GBR
In-Office
Senior level
Artificial Intelligence • Big Data • Information Technology • Security • Software
The Role
Lead quality assurance for Under Water Systems projects: plan and perform audits and surveillance, act as customer representative, manage and analyse quality reports, drive continuous improvement and promote a quality culture across project teams.
Summary Generated by Built In
Location: Cheadle, United Kingdom

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.

Quality Assurance Engineer / Quality Assurance Manager

Hybrid working

Are you an inquisitive individual that has a passion for Quality Assurance? Are you looking for your next challenge with the opportunity to work within a highly regarded team that will support with your learning and development? Then look no further…

We have a fantastic opportunity for an impactful Quality Assurance Engineer / Quality Assurance Manager to join our Under Water Systems (UWS) team. The UWS team provides products and services for submarines, surface ships, autonomous systems and air.

What the role has to offer:

  • Hybrid working between our Crawley, West Sussex site and home

  • Customer focussed/facing with plenty of variety, interacting with all areas of the business

  • Exciting challenge acting as the voice of the customer

Key responsibilities

Performing all aspects of Quality Assurance on our major contracts, supporting state of the art maritime solutions and providing our customers with capabilities to operate within the underwater environment, on a day-to-day basis, you’ll be involved in:

  • Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy

  • Acting as the customer’s representative inside the project or bid team and looking to maximize customer satisfaction and support any actions

  • Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time-scales

  • Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement

About you

Ideally, you’ll:

  • Have proven experience working as a Quality Engineer OR Quality Assurance Manager in a manufacturing or engineering environment

  • Have a detailed knowledge of current quality and related working practices and standards preferably AS9100

  • Be a qualified auditor or have similar experience

  • Possess excellent communication and influencing skills to promote quality within the wider operations team

  • Have experience of working within a project structure and experience of managing work packages - desirable

  • Be a member of, or working towards membership of the Chartered Quality Institute - desirable

Benefits at Thales

We strive to create an environment where you can prioritise your wellbeing and have designed our benefits to give you the flexibility and power to do so.  Our core benefits include a pension plan, private medical insurance, life assurance, income protection as well as an employee assistance programme.

In addition, our flexible benefits platform gives you the power to customise your benefits to suit your needs.  You can choose to add a number of optional benefits including: healthcare cash plan, health assessments, family cover private medical insurance, buying/selling annual leave, gym membership discounts + much, much more.  You can also enjoy exclusive access to our discount site!

Alongside a competitive base salary, we offer a variable compensation plan bonus, 27 days annual leave + 1 company day + UK public holidays, a Friday lunchtime finish as well as the opportunity to volunteer up to 3 days to support local charities/communities in which we work.

Thales is an equal opportunities employer and diversity and inclusion are integral to our success.

#LI-RD1

At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.


We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.


If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.

Join Thales in the UK – Innovate with us and shape the future!

Skills Required

  • Proven experience working as a Quality Engineer or Quality Assurance Manager in a manufacturing or engineering environment
  • Detailed knowledge of current quality and related working practices and standards
  • Familiarity with AS9100 standard
  • Qualified auditor or similar auditing experience
  • Excellent communication and influencing skills to promote quality
  • Experience working within a project structure and managing work packages
  • Membership of, or working towards membership of, the Chartered Quality Institute

Thales Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thales and has not been reviewed or approved by Thales.

  • Retirement Support Retirement plans with employer contributions and matches, profit sharing, and share purchase opportunities are emphasized across multiple regions. These elements are positioned as competitive components of total rewards.
  • Leave & Time Off Breadth Generous PTO that increases with tenure, paid holidays, and paid military, maternity, and paternity leave are described. This breadth supports work–life balance across locations.
  • Flexible Benefits Hybrid work options, flexible schedules, and parental supports such as childcare benefits and leave for sick children are available in several markets. Flexibility is presented as a core part of the employee experience.

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The Company
HQ: Paris
63,258 Employees

What We Do

Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.

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