Quality Assurance Lead

Are you passionate about quality and precision? Join our team as a Quality Assurance Lead, where your attention to detail and commitment to excellence will help ensure our electronic products meet the highest standards. This role will play a key part in maintaining and improving our quality standards.

This is an onsite role in our Mt Juliet TN facility with a schedule of Monday-Thursday, 5AM-3:30PM.

What will be my duties and responsibilities in this job?

• Conducting inspections and audits of electronic devices in strict compliance with established procedures
• Creating and maintaining work instructions in collaboration with the documentation team and Quality Supervisor
• Training new and existing employees on 6S principles and work instructions
• Leading weekly department status meetings and providing SIPOC training
• Tracking and reporting weekly tasks and quality metrics
• Delivering ANSI/AQL results to external customers
• Establishing and evolving formal QA processes using industry best practices
• Overseeing all aspects of QA, including metrics, tools, and process improvements
• Acting as the primary QA contact for product releases and coordinating internal and external QA resources
• Mentoring QA team members and managing contract testers
• Developing and executing manual and automated test plans and procedures
• Entering inspection results and relevant data into our database
• Supporting continuous improvement initiatives and team-building efforts
• Maintaining strong working relationships across departments
• Performing other duties as assigned

What are the requirements needed for this position?

• High school diploma or equivalent
• Minimum of 3 years of quality assurance experience
• Cross-training in two or more job areas
• Ability to become a certified trainer in multiple areas
• Strong understanding of workflow and process management
• Proficiency with basic computer software and data entry
• Ability to work independently and lead others

What other skills/experience would be helpful to have?

• 1+ years of experience in a manufacturing environment
• 1+ years of experience in QA/inspection roles
• Experience with verbatim procedure compliance
• Familiarity with basic electronic test equipment
• Strong attention to detail and multitasking skills
• Ability to thrive in both independent and team settings
• Excellent interpersonal and communication skills

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.