Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
This position is primarily based in a Pittsburgh PA or Strongsville OH. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.
As a Quality Assurance Lead, you will be part of the Enterprise Technology & Security Application Business Office and report into a Security Manager Sr.
Job Responsibilities / Day to Day Activities
• Draft, modify and execute test plans to ensure alignment with testing standards and IT strategy
• Being able to analyze testing scope and requirements, both functional and non-functional
• Building out test strategy by meeting application testing demand and review with stakeholders for approval
• Analyze and write test scripts/procedures by thoroughly following test program logic and verifying system flow
• Building test execution plan to carry out executions through different phases of testing lifecycles that coves System Integration, Smoke & Regression
• Analyze and log application failures and report back to application team. Coordinate Defect resolution and re-testing through to closure
• Coordinate with Line of Business for User Acceptance and business end to end testing
• Coordinate with Performance Engineering group for any scope that needs performance validation, things such as but not limited to baseline, failover, long duration, stress testing etc
• Test summary report creation capturing testing evidence and report back to application stakeholders
• Conduct Proof of Concepts (POCs) for Automation feasibility on new modules/applications testing
• Responsible for developing automation scripts and making them run part of Regression Automation suite
• Attending Scrum meetings. Communicating blockers and making suggestions on resolution
• Participate in daily status call between onsite and offshore teams, daily standup calls and report the daily/weekly testing status
• Reviewing stories to ensure that the test executions meet with the given acceptance criteria
• Co-ordinate with upstream, downstream project teams across the line of business to ensure that the changes made by your respective application do not result in negative impact in other systems
Technical Skillset
• Basic knowledge and being comfortable in Programming language used in Automation testing such as Java, JavaScript, C#, Python.
• Well-versed in designing, developing and maintaining Data Driven, Keyword Driven, Behavior Driven and Hybrid Frameworks
• Develop and maintain automation scripts using Selenium Web Driver, Selenium Grid, Cucumber and Maven
• Creating and enhancing Test cases using Element locators, Web driver methods and TestNG notations
• Experience with Mobile testing automation such as using Appium and TestComplete
• Hand on experience in Git and bitbucket/any Other repositories for storing test scripts, source code etc
• Expertise in Jira & X-Ray for user stories and defect management
• Experience with CI/CD tools like Jenkins
• Experience writing Test Plans, Test Cases and Test Scenarios for functional validation
• Experience in execution validation that covers functional, smoke, integration, end-to-end testing
• Experience in API automation testing is a plus
• Prior experience in banking domain that to in Security/Fraud engineering is a plus

Job Description

• Operating in a global delivery model, brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s).
• Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work. Including coordinating test strategy, scripting and defect resolution.
• Including ensuring early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle.
• Take accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products.
• Developing meaningful management metrics that help to gauge project health. Identify trends and opportunities for continuous improvement in product release.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

Analytical Thinking – Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.

Influencing – Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Process Management – Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.

Products and Services – Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.

Software Development Life Cycle – Knowledge of and experience with using a structured methodology for delivering new or enhanced software products to the marketplace.

Software Quality Assurance And Testing – Knowledge of and ability to apply appropriate processes, tools, and techniques for assuring a high level of quality in computer software products and systems.

Technical Documentation Management – Knowledge of, and experience in management of the development, delivery and maintenance of technology product documentation and publications.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Benefits

Disability Accommodations Statement:

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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