Quality Assurance Engineer

It handles critical steps on trip reservation including booking, ticketing, management of traveler records etc.

Our organization, Reservation, drives these reservation functions for most of Travel Content, such as air, land, sea. We are accountable for our unique reservation platform, used by both by Airlines and Distribution actors.

With the travel industry rapidly changing, Reservation organization is involved in key on-going and new projects at the crossroad of all the business units (e.g. integration of the next generation of distribution interfaces to acquire airline content, enhancing the platform to optimize merchandizing techniques for our customers, etc.). We also recognize technical challenges of our platform’s modernization bringing reservation in the cloud and clustering the platform has already started.

Scrum teams in the reservation team in BOG are responsible for:

· Define, Design, develop and test requirements of the reservation system for one of the major airlines worldwide.

· Provide accurate and on-time critical information about flights/passengers to customs authorities with a global scope.

· work on Car Rental & Transfer provider implementation to connect the provider with Amadeus GDS.

· And more, the team continues growing!

As a Quality Assurance Engineer at Amadeus reservation, you´ll responsible for ensuring that the reservation related products meet the highest standards of quality and reliability. This involves designing and implementing testing procedures, analyzing test results, and working with development teams to identify and resolve issues. The role requires a strong understanding of software development processes, as well as the ability to work collaboratively

with cross-functional teams. Quality Assurance Engineers play a critical role in ensuring that Amadeus delivers products that meet the needs and expectations of its customers.

· Test strategy

· Attend to specification/architecture reviews (also on customer specification reviews when applicable), and provide feedback along with any potential impact, risk, issue, or missed gap based on experience.

· Define test strategy and test plan containing test cases (functional and non-functional), ensure traceability with specifications and customer requirements,

· Ensure compliance of test strategy with CI/CD guidelines, Green IT guidelines and all quality guidelines (SDL, STDL), QA best practices/standards from the industry (ISTQB..),

· Test Expertise

· Design test cases and write test case scripts

· Prepare test environment, test data, and execute test cases

· Provide sign-off (go/no-go) on tested features based on defined exit criteria

· Test automation

· Assess the necessity to automate a subset of (or all) test scripts

· Use test automation framework and contribute to its improvement

· Defect management

· Open defects for software or documentation, assign a relevant level of severity based on the importance of the issue and provide relevant investigation and information in order to fix defects

· Document software defects

· Check defect fix, and give go/no-go for the load of production defects

· Monitor applications and product health

· Reporting

· Report and communicate on test activities to the line organization, software developers, and product definition analysts

· Provide visibility on testing campaigns/milestones to all stakeholders

Quality assurance ambassador

· Show accountability for the project, product, or release quality control

Technicity

· Efficiently use QA tooling stack and frameworks

· Be proactive about any issue/change that is likely to affect your QA peer's daily job

Continuous and sustainable improvement

· Participate in the understanding, measurement, and reduction of the environmental impact of the tested applications and associated QA activities

· Experience in software quality assurance

· Strong appetite for a quality engineering role

· Good interpersonal skills

· Strong communication and analytical skills

· Ability to multi-task and to work to deadlines

· University degree in Computer Science or related field, or equivalent work experience

· Computing

Must: Postman/SoapUI/RestAssured API testing, API Automation, basic Linux com-mand knowledge, cross-browser and device testing, defect tracking system (Octane preferred)

Preferred: Selenium, Swagger/OpenAPI, Git/BitBucket.

Must: XML, JSON, SQL basics (MySQL and Oracle preferred)

· Other

Good level of autonomy in QA aspects

Interest in technical projects

The capability to work in a multicultural, global environment

Good relational skills and team spirit

Keen at learning new technologies: curiosity and openness are a must

Great problem-solving skills with the ability to identify and solve issues before they evolve into big incidents

Embracing agile methodologies and SAFe

· Professional spoken and written English is required

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid at our Bogota office. 
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.