The Role
Design and implement test plans, execute tests, debug software products, and collaborate with teams to ensure software quality.
Summary Generated by Built In
About JSSI
Founded in 1989 and headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest independent provider of hourly cost maintenance programs for business aviation. JSSI delivers comprehensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 different aircraft makes and models, helping owners and operators stabilize maintenance budgets, maximize aircraft availability, and protect asset value throughout the lifecycle of ownership. JSSI has built a portfolio of complementary business lines designed to simplify the economic and technical complexity of business aviation; these include Maintenance teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Together, these offerings support owners, operators, and maintenance providers with integrated tools spanning ownership and maintenance planning, execution, and financial management. With more than 6,500 aircraft supported through programs and software platforms, JSSI leverages its unique independence, unmatched scale, and data-driven insight to deliver customized solutions and support models aligned to the interests of each client — regardless of aircraft platform. JSSI is backed by leading institutional investors GTCR, Genstar Capital, and Blackstone. Learn more at jetsupport.com.
Position Responsibilities
- Design and implement test plans, test cases, and test scripts for various software products, with concentration on automation and manual testing techniques.
- Execute tests, analyze results, and report defects, issues, and errors to the engineering and product teams.
- Troubleshoot and debug software products, and provide suggestions and solutions for improvement
- Review and validate software requirements, specifications, and documentation, and provide feedback and recommendations
- Collaborate with the engineering team to ensure the quality and functionality of the software products throughout the development life cycle
- Communicate and coordinate with the product management / product ownership team to understand the product vision, scope, and features, and ensure they are met and aligned with the quality standards and expectations
- Build and maintain test scripts, using various tools and frameworks, such as Playwright, batch files, etc.
- Benchmark and measure the performance of the site, using various tools and metrics, such as load testing, response time, throughput, etc.
- Stay updated with the latest testing tools, technologies, and best practices, and apply them to the testing process
Required & Preferred Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience
- Proven experience as a QA Engineer, Software Tester, or similar role in the software industry
- Experience with any automation tool and frameworks, such as Selenium, Playwright, TestNG, JUnit, Appium, etc.
- Experience with various testing methodologies, such as automation, manual, functional, performance, regression, etc.
- Knowledge of software development life cycle, agile methodologies, and quality assurance principles and practices
- Attention to detail, accuracy, and quality
- Ability to work independently as well as in a team
- Ability to manage multiple tasks and deadlines
- Ability to learn new tools and technologies quickly and effectively
- Ability to work closely with Philippine engineers, North American product management and engineering leaders
- Excellent analytical, problem-solving, and debugging skills
- Excellent communication, collaboration, and documentation skills
- Effective verbal and written English communication skills
- Test automation experience with Playwright
- Knowledge of programming languages, such as Java, Python, C#, etc., and scripting languages, such as SQL, HTML, CSS, etc.
- Knowledge of software quality metrics, such as defect density, defect severity, test coverage, etc.
Philippines Specific Requirements
- Willingness to Monday to Friday, with work hours overlapping with Central Time, either 3PM to 12 midnight PH time or 5PM to 2AM PH time depending on the needs of the company
- With a home office setup conducive for productivity and online collaboration
- Willingness to occasionally report to the Clark office
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Top Skills
Appium
C#
CSS
HTML
Java
Junit
Playwright
Python
Selenium
SQL
Testng
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
For more than 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. JSSI is responsible for maintaining in excess of 2,000 business jets, regional jets and helicopters across the globe and serves customers through an infrastructure of certified technical advisors. JSSI leverages this technical knowledge, experience, buying power and data to provide support at every stage of the aircraft life cycle; from aircraft acquisition to aircraft teardown and part out. GTCR, a leading private equity firm, is a majority investor in JSSI.
