Jobs at Jet Support Services, Inc.

The Technical Support Lead manages end user support requests, oversees hardware and software installations, and leads IT projects while maintaining systems, security, and documentation.

Design, develop, and maintain RESTful APIs using C# and .NET, collaborate with teams, and monitor API performance while mentoring team members.

The Account Coordinator supports the Client Services team by managing client accounts, assisting with contract administration, data management, and enhancing overall customer operations efficiency.

Build and maintain aircraft maintenance programs, manage documentation revisions, monitor updates from manufacturers, and collaborate with operations personnel on data changes.

The Airframe Technical Advisor manages client needs in aircraft maintenance, coordinates technical support, evaluates inspections, and ensures timely resolution during AOG events.

Lead product analysis for maintenance software: gather stakeholder requirements, create wireframes and user stories with acceptance criteria, support engineering and QA, coordinate UAT and releases, and document features and processes to improve product delivery and user experience.

Design and implement test plans, execute tests, debug software products, and collaborate with teams to ensure software quality.

The Director of Product will oversee Salesforce and related platforms, leading product strategy, team development, and execution across various business functions for transformation initiatives.

The Government and Program Development Manager develops government tenders, enhances HCM programs, provides support to sales, and collaborates on pricing accuracy and data analysis.

Manage product discovery, requirements, and delivery for a portfolio of products. Build relationships with stakeholders, prioritize backlogs, and drive product adoption using AI tools.

The Director of Product at JSSI will lead product strategy for business units, leveraging AI tools and managing a team of Product Managers to drive product development and stakeholder communication.

The Procurement Specialist will manage parts procurement, vendor negotiations, and inventory control to support Technical Advisors, ensuring timely delivery and quality service.

The Sales Development Representative will engage with prospects, generate leads, conduct market research, and support the sales team by providing insightful data and analysis.

The Regional Sales Director generates subscription sales for JSSI Maintenance Software, develops strategic sales plans, maintains client relationships, and reports on sales activities.

The Director of Business Development is responsible for generating profitable sales, developing strategic sales plans, and mentoring the sales team to achieve objectives.

The Business Analyst will enhance product usability and project requirements while collaborating with stakeholders and teams to deliver aviation software solutions.

The Product Line Specialist manages maintenance events for turbine-powered aircraft, ensuring cost control, vendor communication, and client updates, while providing technical support and analysis for improvements in pricing and program development.

The Director of Data Engineering will lead the data engineering team, manage the Microsoft Fabric platform, and ensure data quality for analytics and AI initiatives while mentoring engineers and collaborating with cross-functional teams.