Quality Assurance Coordinator

Posted 16 Days Ago
Be an Early Applicant
Joshua Tree, CA, USA
In-Office
25-30 Hourly
Junior
Healthtech • Professional Services
The Role
Oversee the quality assurance program for a crisis residential treatment facility. Audit documentation against billing requirements, Medi-Cal, county, agency, and internal standards; manage chart corrections and discharge completion; oversee medical records; and record continuous quality improvement data.
Summary Generated by Built In
Partner with us in making a positive change!

Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title:

Quality Assurance Coordinator

Division/Program:

Joshua Tree: Morongo Oasis Crisis Residential Treatment

Starting Compensation:

25.00 - 31.06 USD Per Hour

Working Location:

Joshua Tree, CA

Working Hours/Shift:

Monday - Friday 8:30 AM - 5:00 PM

Why Join Our Team? 

  • Competitive Compensation: Offering a salary that matches your skills and experience.
  • Generous Time Off: Enjoy ample vacation and holiday pay.

Comprehensive Benefits Package:

  • Employer-paid medical, dental, and vision coverage.
  • Additional voluntary benefits to support your lifestyle.

Professional Growth Opportunities:

  • On-the-job training with access to paid CEU opportunities.
  • Career development programs designed to help you grow.
  • Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What You Bring to SBHG (Qualifications):

Education:

  • Bachelor’s degree in child counseling, development or psychology, or related social science field, or nursing license (LVN, LPT, RN), or Six (6) or more years of QA experience in a Mental Health Agency or County Behavioral Health Program will be substituted as equivalent to a Bachelor’s Degree.

Experience & Skills:

  • One (1) year residential care experience or equivalent inpatient psychiatric experience required.

  • One (1) year quality assurance experience required

Compliance & Safety:

  • Valid California Driver’s License with an eligible driving record per company policy.

  • Current CPR certification or ability to obtain within 30 days of employment.

  • First Aid certification

How you will make a difference:

The Quality Assurance Coordinator is responsible for the Quality Assurance Program.   The position is responsible for auditing documentation to reconcile with billing and oversees documentation of services by staff to assure conformity with Medi-Cal, County, other outside agencies, and internal standards and policies. QA Coordinator manages all charts with deficiencies by processing them to the appropriate department for correction. QA Coordinator is responsible for ensuring the discharged chart is closed in the correct order and completed.  Position oversees the Continuous Quality Assurance program, medical records and records all CQI data. 

Division/Program Overview

Program: The Crisis Residential Treatment (CRT) is a short-term voluntary residential facility.

Population Served: Designed to help adult residents, ages 18-59, who experience a psychiatric crisis to safely stabilize, recover, and transition back to community.

Facility & Setting: Short-term voluntary residential facility, 24/7 Program

Clinical Services: Therapeutic and mental health services, Medication evaluation and support services, Crisis intervention

Length of Stay: Short-term

Skills & Transition: Pre-vocational or vocational counseling, transition back to community

Skills & Services: Rehabilitation/recovery services, including substance use rehabilitation services, Daily exercise and health/wellness education

Learn more about SBHG at: https://www.starsinc.com/stars-inc/

For Additional Information:

[email protected]

Skills Required

  • Bachelor's degree in child counseling, child development, psychology, or a related social science field; an LVN, LPT, or RN license; or six or more years of QA experience in a mental health agency or county behavioral health program
  • One year of residential care experience or equivalent inpatient psychiatric experience
  • One year of quality assurance experience
  • Valid California driver's license and eligible driving record
  • Current CPR certification or ability to obtain it within 30 days of employment
  • First Aid certification
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The Company

What We Do

STARS is a therapist-owned and operated school contracting agency based in Arizona. They provide specialized services to public schools by employing Speech Pathologists, Occupational Therapists, Physical Therapists, Special Education Teachers, and School Psychologists. Their mission is to provide excellent services to clients while ensuring a supportive and rewarding environment for their employees, striving to be the best employer in the education and therapy sector.

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