Quality Assurance Associate

Avantor is looking for an Associate for the Quality Assurance NA team. It is an intermediate-level position. The associate is responsible for preparing customer files, review batch records, and release batch records. Liaison to our customers' quality assurance groups for batch record review and release. Manage the communication between the operations/production, project management, and other quality groups. Approve all batch records prior to production to ensure that they conform to requirements of cGMP.

The associate plays an integral role in the ongoing development and implementation of Avantor’s vision, mission, ICARE Values and Quality Assurance, Quality Management departmental strategy. The incumbent is expected to manage the registration of customers into our service, and handle change notifications. i.e., any changes in products which Avantor sell, should be collected from vendors, maintained in inhouse portal, and inform registered customers, accordingly.

What we’re looking for 

Education: Graduate / Post-Graduate in Life Science / Chemistry or equivalent.

Experience: 2+ years of experience.

Preferred Qualifications:

• Excellent work ethic, shift-flexible, interpersonal skills, and ability to make decisions

• Excellent analytical skills

• Organizational and computer skills with proficiency in MS Word, Excel, and Access.

• Ability to organize and prioritize work with the ability to multitask.

• Detail oriented.

• Unyielding integrity.

• Willingness and ability to pick up new technical skills and information quickly - intellectual curiosity and initiative.

• Ability to work independently, as well as part of a team.

• Communicates well both verbally and in writing in English

• Knowledge in SAP Access is an asset

Competencies:

• Innovation

• Customer Centric

• Accountability

• Respect

• Excellence

• Adhere to Avantor’s policies, procedures, rules, and guidelines

• Always uphold Avantor’s Culture and Values

How will you thrive and create an impact:

• To drive the global customer enrollment process to our service by customer and product analysis against our ERP system and our supplier database respectively.

• To create and handle various Change Notification Services’ documents for Europe and North American customers, on the products Avantor sell

• Manage and work on Change Notification Services mailbox

• Completion/Handling of allotted requests with an action plan within the defined turn-around time

• Operational support to all sub-processes & Ad-Hoc projects as needed.

• Liaise with Europe & North Americas – Internal / External customers, suppliers, and stakeholders

• Support in the maintenance of our supplier database

• Handle different AdHoc projects within Change Notification Team & inter/intra department, as and when applicable

• Maintain Change Notification Portal.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation